Sales Engineer

Brivo, Inc.; Bengaluru; On-site; INR 1,600,000 - 2,200,000; Full time

Job summary

Brivo, Inc. in Bangalore, India is seeking a Sales Engineer to partner with dealers, sales teams, and Brivo University for training and certification. You will deliver product demos, design support, and technical guidance to resellers and end users across the APAC region.

The role requires 5+ years in pre-sales or related field, a Bachelor's degree, and willingness to travel. You will manage multi-site deployments, create BOMs, and contribute to technical documentation while representing Brivo

Qualifications

• Experience in physical security or access control, with 5+ years as a pre-sales technical professional OR relevant field experience selling, installing, or programming Brivo systems.
• Bachelor's degree or equivalent experience.
• Proficiency with CRM, Google Workspace, and design tools.
• Previous experience crafting responses to RFIs and RFPs.
• Demonstrated ability to deliver engaging product demonstrations to dealers and end users, both virtually and in person.
• Experience in creating a bill of materials (BOM).
• Proficient in delivering pre-sales and technical training content.
• Strong communication skills, both verbal and written, with the ability to present ideas clearly and concisely.
• Capable of lifting 25 kg.
• Passport valid and willingness to travel 25%-50%, including outside the assigned territory; proximity to a major airport is required.

Responsibilities

• Drive sales growth among independent resellers in the assigned territory by serving as a primary sales and technical advisor for Brivo products and third-party API integrations.
• Conduct product demonstrations, presentations, customer engagements, and field events for resellers and end-users, both virtually and on-site.
• Provide technical and design support to resellers and Regional Sales Managers (RSMs), including project design, Bills of Materials (BOMs), competitive differentiation, and remote/on-site support for escalated issues.
• Coordinate technical aspects of customer projects, including multi-site and multi-region deployments, phased rollout planning, technical QA, post-installation health checks, and technical account reviews for large accounts.
• Strengthen reseller technical capabilities through Brivo University and product certification training, train-the-trainer programs, and ongoing technical enablement.
• Collaborate with product management and internal teams to communicate customer needs, improve reseller performance, and develop and maintain technical documentation.
• Maintain knowledge of regional competitors, including local VMS and cloud providers, to support RSMs and resellers with technical differentiation and competitive opportunities.

Skills

Pre-sales experience

Security domain

CRM proficiency

Communication skills

Education

Bachelor's degree or equivalent

Tools

CRM systems

Google Workspace

BOM design tools

Job description

Sales Engineer

Department: Sales Engineering

Employment Type: Full Time

Location: Bangalore

Reporting To: Manager, Sales Engineering

Description

The Sales Engineer will engage directly with our dealers to develop a deep understanding of our solutions through formal sales and technical training sessions. In this role, you will support our field sales team by responding to requests for proposals and information, conducting product demonstrations, and addressing dealer and end-user inquiries.

We are looking for a technical expert who is ready to "build it, break it, and fix it". This role offers the unique opportunity to manage your own home test lab to vet new Brivo products. If you're passionate about technology, customer service, and adhering to good operational practices, we invite you to join our team.

This position is based in Bangalore, India and covers the APAC territory.

Key Responsibilities

• Drive sales growth among independent resellers in the assigned territory by serving as a primary sales and technical advisor for Brivo products and third-party API integrations.
• Conduct product demonstrations, presentations, customer engagements, and field events for resellers and end-users, both virtually and on-site.
• Provide technical and design support to resellers and Regional Sales Managers (RSMs), including project design, Bills of Materials (BOMs), competitive differentiation, and remote/on-site support for escalated issues.
• Coordinate technical aspects of customer projects, including multi-site and multi-region deployments, phased rollout planning, technical QA, post-installation health checks, and technical account reviews for large accounts.
• Strengthen reseller technical capabilities through Brivo University and product certification training, train-the-trainer programs, and ongoing technical enablement.
• Collaborate with product management and internal teams to communicate customer needs, improve reseller performance, and develop and maintain technical documentation.
• Maintain knowledge of regional competitors, including local VMS and cloud providers, to support RSMs and resellers with technical differentiation and competitive opportunities.

Skills, Expertise & Qualifications

• Experience in physical security or access control, with 5+ years as a pre-sales technical professional OR relevant field experience selling, installing, or programming Brivo systems.
• Bachelor's degree or equivalent experience.
• Proficiency with CRM, Google Workspace, and design tools.
• Previous experience crafting responses to functional and technical requirements for RFIs and RFPs.
• Demonstrated ability to deliver engaging product demonstrations to dealers and end users, both virtually and in person.
• Experience in creating a bill of materials (BOM).
• Proficient in delivering pre-sales and technical training content.
• Strong communication skills, both verbal and written, with the ability to present ideas clearly and concisely.
• Confident, energetic, and enthusiastic approach.
• Capable of lifting 25 kg.
• Possession of a valid Passport and willingness to travel 25%-50%, including outside the assigned territory; proximity to a major airport is required.