Sales Development Representative - Interakt

Haptik, Inc.; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

A leading Conversational Commerce company in Mumbai is seeking a Sales Development Representative to drive measurable business impact by selling their WhatsApp marketing tool, Interakt. The ideal candidate will have 2-4 years of experience in sales development, strong communication skills, and knowledge of CRM tools. This role includes engaging with customers, closing deals, and collaborating with teams to ensure customer satisfaction.

Qualifications

• 2-4 years of experience working in a Sales Development role with SaaS/Technology/IT firms.
• Strong verbal and written communication skills.
• Working knowledge of Hubspot or any other CRM.

Responsibilities

• Own the end-to-end closure of deals, from prospecting to final handshake.
• Sell Interakt, our WhatsApp marketing tool.
• Engage and build relationships with SMB and MSME customers.
• Collaborate with internal teams for onboarding and customer satisfaction.
• Follow up with inbound leads and do product demonstrations.
• Drive attendance to marketing campaigns.

Skills

Sales Development Experience

Verbal communication

Written communication

Hubspot knowledge

Job description

What we want to accomplish and why we need you?

Having reached over 500 million devices, and processing over 7 billion conversations till date, Haptik is one of the world's largest Conversational Commerce companies. We have built a robust set of technology tools that can enable any kind of conversational application, and are at the forefront of the paradigm shift of interaction from clicks to conversations. With a 400+ member strong team that includes some of the best minds in the industry, we’re truly poised to lead the Conversational Commerce revolution.

In 2019, we announced a major strategic partnership with Jio and are now a part of $65 billion internet conglomerate Reliance Jio Platforms.

What are Haptik's Core Company Values:

• Ownership: You ensure things get done, get done on time, and get done correctly.
• Perseverance: You are resilient against setbacks, sticking with things until you succeed.
• Agility: You are able to adapt to change without losing momentum and vision.
• Impact: You deliver the highest-quality work and nothing short of excellence gives you work fulfillment.
• Integrity: You are trustworthy and always do the right thing, no matter how easy or hard.

As a Sales Development Representative, you will:

• Own the end-to-end closure of deals, from prospecting to final handshake.
• Sell Interakt, our WhatsApp marketing tool, to drive measurable business impact for clients.
• Engage and build relationships with SMB and MSME customers on a daily basis, understanding their needs and positioning Interakt as the ideal solution.
• Collaborate with internal teams to ensure smooth onboarding and customer satisfaction.

What responsibilities will you be trusted with?

• Follow up with Inbound Leads
• Do Product Demonstrations to the Qualified Leads
• Coordinating with Sales Teams to move leads to closure.
• Constantly record lead and prospect activity in CRMs.
• Develop new business with constant communication to prospective customers on Email, LinkedIn, Calling etc.
• Drive attendance to Marketing Campaigns (Events / Webinars / Virtual Events etc)

What skills, expertise and experience are we looking for?

• 2-4 years of experience working as a Sales Development Role with SaaS / Technology / IT firms.
• Strong verbal and written communication skills.
• Working knowledge of Hubspot (Or any other CRM)

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness