Sales Development Representative (Inbound)

CleverTap; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A leading customer engagement platform in Bengaluru is seeking a Sales Development Representative who will manage incoming sales inquiries and schedule meetings with qualified leads for Account Executives. Candidates should have a Bachelor's degree in Business or Marketing, along with 1 to 3 years of experience in a similar role. Strong communication skills and familiarity with CRM software are essential. Join a fast-paced team where your contributions matter and help shape the future of customer engagement.

Qualifications

• 1 to 3 years of experience in a Sales Development Representative or similar role.
• Proven success in inbound lead qualification with track record of meeting/exceeding targets.
• Strong articulation and objection handling skills.

Responsibilities

• Identify and qualify incoming leads based on specific criteria.
• Engage with prospects via phone calls, emails, and chat systems.
• Schedule meetings or demos with qualified leads for Account Executives.

Skills

Lead Qualification

Prospect Engagement

CRM Management

Sales Strategy

Communication Skills

Education

Bachelor's degree in Business, Marketing, or related field

Tools

CRM software

Sales automation tools

MarTech platforms

Job description

As a Sales Development Representative, you will play a crucial role in managing incoming sales inquiries, nurturing warm leads, and setting up qualified meetings for our Account Executives for the India market. Your primary focus will be on engaging with prospects who have shown interest in our products through various marketing channels.

What will you do:

• Lead Qualification: Identify and qualify incoming leads based on specific criteria, ensuring they are a good fit for our solutions.
• Prospect Engagement: Engage with prospects via phone calls, emails, and chat systems to understand their needs and interests.
• Meeting Setup: Schedule meetings or demos with qualified leads for Account Executives.
• CRM Management: Utilize CRM systems to track, manage, and update lead data.
• Sales Strategy: Continuously refine and improve the lead generation playbook by identifying best practices.

What are we looking for?

• Bachelor's degree in Business, Marketing, or a related field.
• 1 to 3 years of experience in a Sales Development Representative or similar role, preferably in the B2B SaaS or MarTech space.
• Proven success in inbound lead qualification, with a track record of meeting or exceeding targets.
• Strong articulation, objection handling and acumen to hold conversations with CXO, VP, Director and Manager profiles.
• Ability to engage and build relationships with potential clients remotely and in-person.
• Familiarity with CRM software, sales automation tools and MarTech platforms.

Measure of Success:

• Initial response time / speed to lead
• Qualification details recorded in the CRM
• Sales ready meetings (SQLs)
• Conversion rates (SAL to Deal)

Who you will report to:

Associate Director - Sales Development

• Be a part of a global growth stage startup
• Work in a fast‑paced, dynamic environment where your contribution matters
• You are passionate about technology and its impact on the high growth mobile technology space
• Innovate at scale, with learning opportunities

About CleverTap

CleverTap is the leading all‑in‑one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies—to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long‑lasting customer relationships.

At the forefront of our innovation is Clever.ai, driving the next wave of AI‑powered engagement. With Clever.ai, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose‑built, 11‑patent data platform designed for speed and cost efficiency in customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta.

For more information, visit http://clevertap.com/clevertap.com or follow us on Linkedin and X.

Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

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