Sales Development Representative - B2C

NetCom Learning; Delhi; Remote; INR 3,951,000 - 6,397,000; Full time

Job summary

AI Certs is seeking a Sales Development Representative to join our fully remote sales team. The role focuses on identifying and engaging potential customers for tech certifications, qualifying leads, scheduling appointments, and nurturing prospects while aligning with the broader sales org.

You should have 2–3 years of B2C sales or customer service experience, strong communication, and CRM proficiency (Salesforce/HubSpot).

Qualifications

• 2–3 years of experience in B2C sales or customer service.
• Proficiency with CRM tools like Salesforce and HubSpot.
• Excellent verbal and written communication skills.
• Ability to build relationships and convert leads into paying customers.
• Knowledge of sales strategies, objection handling, and negotiation techniques.
• Strong time management, organizational skills, and self-motivation.
• Ability to work independently and collaborate with a team.

Responsibilities

• Identify and engage potential customers interested in tech certifications.
• Qualify inbound and outbound leads to build a strong sales pipeline.
• Schedule appointments, conduct follow-ups, and nurture prospects.
• Collaborate with the sales team to develop effective outreach strategies.
• Utilize CRM software to manage leads, track progress, and update activities.
• Stay informed about industry trends, competitor activities, and market needs.
• Attend virtual events and webinars to engage with prospects and build relationships.
• Provide weekly reports on sales activities, pipeline health, and conversion rates.

Skills

B2C sales experience

CRM tools proficiency

Communication skills

Relationship building

Negotiation skills

Time management

Independent & teamwork

Education

Bachelor's degree in business, marketing, or related field

Tools

Salesforce

HubSpot

Job description

Job Title: Sales Development Representative

Location: Remote

Shift Timing: 10 AM - 7PM

Employment Type: Full-Time

About AI Certs: AI Certs is a leader in integrating AI with Blockchain technology in certification programs, setting global standards in tech education. Committed to empowering individuals with cutting-edge knowledge, AI Certs aims to certify a billion people, making a substantial social impact and shaping the future of technology. Headquartered in New York, we operate globally, providing transformative education and certifications to professionals and organizations worldwide.

Key Responsibilities:

• Identify and engage potential customers interested in tech certifications.
• Qualify inbound and outbound leads to build a strong sales pipeline.
• Schedule appointments, conduct follow-ups, and nurture prospects.
• Collaborate with the sales team to develop effective outreach strategies.
• Utilize CRM software to manage leads, track progress, and update activities.
• Stay informed about industry trends, competitor activities, and market needs.
• Attend virtual events and webinars to engage with prospects and build relationships.
• Provide weekly reports on sales activities, pipeline health, and conversion rates.

Qualifications:

• 2-3 years of experience in B2C sales or customer service.
• Proficiency in CRM tools (e.g., Salesforce, HubSpot).
• Excellent verbal and written communication skills.
• Ability to build relationships and convert leads into paying customers.
• Knowledge of sales strategies, objection handling, and negotiation techniques.
• Strong time management, organizational skills, and self-motivation.
• Ability to work independently and collaborate with a team.
• Bachelor's degree in business, marketing, or a related field.

Preferred Skills:

• Experience in edtech or tech-related sales.
• Knowledge of AI, Blockchain, or technology certifications.

Why Join Us?

• Work with a high-performing international team in a dynamic, rapidly growing company.
• Make a significant impact by contributing to the most disruptive technologies of AI and Blockchain.
• Enjoy the flexibility and convenience of a fully remote role.
• Attractive compensation package with performance-based incentives.
• Collaborative and innovative environment offering ample opportunities for professional growth and development.