Sales Development Rep Analyst

Accenture; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Accenture seeks a Sales Development Rep Analyst in Bengaluru to transform sales digitally, generate demand, and secure sales-ready meetings for assigned teams.

You will manage CRM activity, log interactions, and maintain data hygiene while engaging with prospects through calls, emails, and social channels. Expect to collaborate with multiple stakeholders and meet outbound targets in a high-volume environment.

Qualifications

• 3–5 years of sales and/or marketing experience.
• Understanding of lead lifecycle (Lead Generation, Qualification, Outreach & Conversion).
• Proficiency in CRM systems and data hygiene with SLA adherence.
• Ability to interpret lead scoring and apply prioritization frameworks.
• Understanding of CRM lead routing logic and governance standards.
• Ability to manage multiple stakeholders.
• Resilience and persistence amid frequent rejection.
• Positive attitude and emotional stamina for high outbound activity.
• Clear verbal communication over the phone.
• Active listening and curiosity to engage prospects.
• Coachability and openness to feedback for rapid skill development.
• Time management and self-discipline in a high-volume environment.
• Ability to establish strong client relationships.
• MS Office (Word/Excel/PPT) proficiency.

Responsibilities

• Role Summary: Generate demand and qualified sales meetings across inbound/outbound leads.
• Lead qualification and prioritization for assigned teams.
• Log qualified leads and schedule follow-ups with warm handoff.
• Maintain CRM records with accurate activity logs.
• Execute high-volume outreach via calls, emails, and social channels.
• Follow brand messaging while adhering to data/compliance standards.
• Support governance with proper routing decisions for assignments.

Skills

3-5 years experience

Lead generation

Lead qualification

Outbound outreach

CRM proficiency

Communication (verbal)

Active listening

Coachability

Time management

Relationship building

MS Office

Education

Graduation

Tools

CRM systems

MS Office (Word/Excel/PPT)

Job description

Skill required

Digital Inside Sales - Inside Sales

Designation

Sales Development Rep Analyst

Qualifications

Any Graduation

Years of Experience

3 to 5 years

What would you do?

Transforming sales to become a future-ready and digital B2B revenue engine. Digital Inside Sales involves selling products or services remotely using digital tools and platforms. This includes activities like email marketing, social media outreach, and virtual meetings. The goal is to reach and engage potential customers without face-to-face interactions. It allows sales teams to efficiently manage leads, close deals, and build customer relationships online. This approach is cost-effective and scalable, making it ideal for modern sales strategies. Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.

What are we looking for?

Education Qualification: Graduation

• 3 to 5 years of sales and/or marketing experience is required.
• Understanding of lead lifecycle (Lead Generation, Qualification, Outreach & Conversion)
• Proficiency in CRM systems (Ability to accurately log activities, update records, and maintain data hygiene with SLA adherence)
• Ability to interpret lead scoring and apply prioritization frameworks
• Understanding of CRM lead routing logic and governance standards
• Ability to manage multiple stakeholders
• Resilience and persistence in the face of frequent rejection
• Positive attitude and emotional stamina to sustain high outbound activity
• Clear and confident verbal communication over the phone
• Active listening and curiosity to engage prospects and uncover interest
• Coachability and openness to feedback for rapid skill development
• Time management and self-discipline in a high-volume environment
• Ability to establish strong client relationship
• MS Office (Word/ Excel/ PPT) proficiency

Roles and Responsibilities

• Role Summary: The Business Development Representative is responsible for generating demand and qualified sales meetings by managing and converting a mix of inbound and targeted outbound leads across defined target account lists. The role supports both brands independently by applying brand-specific ideal customer profiles, messaging, and engagement frameworks, with a primary focus on lead qualification, prioritization, and securing sales-ready meetings for assigned sales teams. Key Accountabilities
• Demand & Lead Generation Ownership: Generates demand into defined target account lists by managing and converting a mix of inbound and targeted outbound leads, including warmer inbound sources (e.g., RFI/RFP submissions) and intelligence-informed outbound outreach.
• Targets single or multiple contact lists, including inbound inquiries, existing customers, whitespace or other sources, and Decision Makers from multiple business units
• Produces qualified lead/opportunity record in target CRM, Schedules follow-up with warm handoff
• Lead Qualification & Scoring: Qualifies prospects based on fit, interest, and readiness, ensuring only sales-ready opportunities are advanced to the appropriate sales teams.
• Lead Routing & Governance Adherence: Execute specific routing rules in CRM, handles routing exceptions per governance standards, logs routing decisions, and ensures correct seller assignment based on revenue thresholds and solution type
• Meeting Setting & Sales Enablement: Secures qualified meetings for assigned sales teams, providing clear context, qualification details, and objectives to support productive sales engagements.
• Activity & Execution Discipline: Maintains high activity levels and disciplined execution across inbound follow-up and targeted outbound engagement, including calls, emails, and CRM updates, to consistently generate pipeline-ready opportunities.
• Brand-Aligned Messaging & Compliance: Executes approved scripts, talk tracks, and outreach strategies independently for each brand while adhering to data, compliance, and quality standards.
• Operational Outcome KPIs: Conversion rate (conversation qualified meeting)
• Activity/Execution KPIs: Outbound touches per day (e.g., calls + emails + LinkedIn) and Live conversations per day
• Qualification Any Graduation