Sales Development Manager

ArchLynk; Bengaluru Urban; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

ArchLynk, a SAP and digital supply chain solutions provider, is hiring a Sales Development Leader in Bengaluru. You will build and lead a high-performing SDR team, design multi-channel outbound programs, and drive qualified pipeline for the regional sales organization.

The role requires hands-on coaching, strong communication, and the ability to partner with Sales and Marketing to prioritize targets and improve conversion.

Qualifications

• Experience leading Sales Development or inside sales teams.
• Proven success in multi-channel outbound prospecting.
• Strong pipeline and appointment-setting track record.
• Ability to coach and build high-performance SDR culture.
• Experience with CRM and reporting tools.

Responsibilities

• Lead and manage the Sales Development function to generate qualified pipelines.
• Develop outbound strategies across email, phone, social selling.
• Coach SDRs on messaging, qualification, and follow-up discipline.
• Collaborate with Sales and Marketing on campaigns and handoffs.
• Monitor metrics and ensure CRM hygiene and data quality.
• Represent ArchLynk professionally with prospects.

Skills

Sales leadership

Outbound prospecting

Coaching

CRM tools

Communication

Team management

Tools

Salesforce

Job description

ArchLynk stands at the vanguard of SAP Digital Supply Chain, Logistics, Business Planning, and Global Trade solutions, empowering businesses to build resilient, adaptive, and efficient supply chain ecosystems. As a trusted SAP Gold Partner, we have a proven track record of delivering best-in-class solutions and services, ensuring long-term success in an ever-evolving digital landscape. Headquartered in San Jose, California, we specialize in strategic planning, process optimization, and SAP solution deployment across the globe. Leveraging AI/ML-driven tools, seamless integrations, and custom developments, we help businesses navigate the complexities of global supply chain execution with cutting-edge innovation and expertise.

Your Key Responsibilities

• Lead and manage the Sales Development function responsible for generating qualified pipelines and setting high-quality appointments for the regional Sales team.
• Develop and execute outbound prospecting strategies across email, phone, social selling, marketing campaigns, and targeted account-based outreach.
• Coach, guide, and support SDRs on messaging, objection handling, research quality, qualification standards, and follow-up discipline.
• Partner closely with Sales and Marketing leadership to align campaigns, target accounts, lead handoff processes, and pipeline priorities.
• Monitor activity, conversion, meeting quality, and pipeline metrics; use data to identify gaps, improve performance, and report progress to leadership.
• Ensure accurate CRM hygiene, timely activity tracking, clear documentation, and consistent use of sales development tools and processes.
• Represent ArchLynk professionally with prospects and help the team build credibility by understanding business issues, industry trends, regulations, and future initiatives.

Skills And Attributes For Success

• Proven experience in Sales Development, Business Development, Inside Sales, or a related B2B sales role, with prior leadership or team management experience preferred.
• Demonstrated success building or scaling outbound prospecting motions, cold call campaigns, and multi-channel lead generation programs.
• Strong track record of meeting or exceeding pipeline, appointment-setting, conversion, or revenue-influenced targets.
• Ability to coach and motivate team members, reinforce accountability, and create a disciplined, high-performance sales development culture.
• Comfortable learning and positioning complex IT, supply chain, SAP, or professional services solutions.
• Experience using CRM and sales engagement tools, including Salesforce.com; ability to manage reporting, dashboards, and data quality.
• Excellent communication skills with the ability to engage stakeholders from mid-level contacts to senior executives.
• Highly organized, analytical, and able to prioritize multiple campaigns, team priorities, and stakeholder expectations effectively.

Why Join Our Team?

Working at ArchLynk means joining a team fueled by collaboration, innovation, and teamwork. Our success is built on the talent, dedication, and passion of the people who drive our mission forward.

What We Offer

• Challenging projects with global organizations working on innovative technologies.
• Talented, passionate, intercultural, and multi-disciplinary teams - the best experts within the industry.
• Individual-centric career path and growth opportunities.
• Training and development opportunities.
• Flexibility and autonomy.
• Annual educational reimbursement for personal and professional development.

Our People and Culture

We are a global organization united by a shared purpose. While we celebrate our diversity and individuality, we thrive through collaboration, mutual respect, and unwavering support for one another. We seize every opportunity to exceed customer expectations and continually pursue excellence in all that we do.

At ArchLynk, we empower our team members with meaningful learning experiences, a flexible and inclusive environment, and the tools to grow and achieve excellence. If this resonates with the experience you seek, we invite you to join our team and embark on an inspiring journey with us.

We welcome applicants of all backgrounds and are committed to creating an inclusive environment. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, marital status, age, disability, veteran status, or any other protected status.

Privacy Statement

By applying to this role, you acknowledge that ArchLynk will process your personal data for recruitment purposes in accordance with applicable data protection laws, including the GDPR for candidates located in the EU/EEA/UK. Your information will be shared only with individuals directly involved in the hiring process and will be retained for no longer than necessary. For more information, please review our Data Privacy Policy

Join us and be part of a team that values innovation, inclusivity, and impact!