sales counsellor

Centre for Aesthetics Pvt. Ltd; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

Centre for Aesthetics Pvt. Ltd. in Gurugram is seeking a full-time, on-site Sales Counsellor to welcome clients and guide them through aesthetic and wellness services.

You will understand client needs, recommend suitable treatments, and manage consultations with clear explanations of procedures and packages. Daily duties include maintaining records, coordinating with staff, supporting promotions, and helping achieve sales targets while ensuring a positive client experience from first contact to

Qualifications

• Strong communication and customer service skills to interact effectively with clients.
• Sales and customer satisfaction focus to convert inquiries into bookings.
• Solid organization skills to manage appointments, documentation, and follow-ups efficiently.
• Relevant experience in clinic, spa, wellness, hospitality, or healthcare environments is beneficial.
• Comfort in explaining technical or medical concepts in simple language and handling sensitive client conversations is preferred.
• Proficiency in basic computer applications and appointment/CRM software is an advantage.
• Minimum educational qualification: graduate degree or equivalent; formal training in sales, hospitality, or healthcare services is a plus.

Responsibilities

• Welcome and guide clients through available aesthetic and wellness services.
• Understand client needs and recommend suitable treatments and packages.
• Manage consultations, explain procedures, and address client queries.
• Support a positive client journey from first contact through post-treatment follow-up.
• Maintain accurate records and coordinate with medical and administrative staff.
• Support promotional activities and contribute to sales targets while ensuring a high level of client satisfaction.

Skills

Communication

Customer Service

Sales

Organization

Education

Graduate degree

Tools

CRM software

Job description

Company Description

Centre for Aesthetics Pvt. Ltd. is a premier aesthetic and wellness clinic in Gurugram, offering advanced, personalized treatments in a modern and welcoming setting. The clinic focuses on both non-surgical and surgical procedures that enhance natural beauty and support individual confidence. Led by experienced specialists, Dr. Akanksha Agarwal and Dr. Ritesh Anand, the team combines medical expertise with a strong emphasis on safety and patient care. Centre for Aesthetics is committed to delivering high-quality services and a refined client experience for individuals seeking aesthetic and wellness solutions.

Role Description

This is a full-time, on-site Sales Counsellor role based in Gurugram. The Sales Counsellor will welcome and guide clients through available aesthetic and wellness services, understand their needs, and recommend suitable treatments in a clear and professional manner. The role involves managing consultations, explaining procedures and packages, addressing client queries, and supporting a positive client journey from first contact through post-treatment follow-up. Daily responsibilities include maintaining accurate records, coordinating with medical and administrative staff, supporting promotional activities, and contributing to sales targets while ensuring a high level of client satisfaction.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to interact effectively with clients and internal teams.
• Candidates should possess Sales and Customer Satisfaction skills to convert inquiries into bookings while focusing on client experience and retention.
• Candidates should possess solid Organization Skills to manage appointments, documentation, and follow-ups efficiently.
• Relevant experience in clinic, spa, wellness, hospitality, or healthcare environments is beneficial.
• Comfort in explaining technical or medical concepts in simple language and handling sensitive client conversations is preferred.
• Proficiency in basic computer applications and appointment/CRM software is an advantage.
• Minimum educational qualification: graduate degree or equivalent; formal training in sales, hospitality, or healthcare services is a plus.