Key Responsibilities (KRA)
1. Sales Team Coordination
- Maintain daily communication with Sales Managers across regions.
- Ensure smooth coordination between internal teams, clients, and the sales force.
- Maintain a cordial, positive, and professional approach while interacting with sales staff.
2. Tracking Sales Activities
- Track daily client visits, meeting schedules, follow-ups, and action items of the sales team.
- Maintain sales trackers for enquiries, quotations, orders, dispatch status, and closures.
- Update MIS reports, dashboards, and weekly performance summaries.
3. Revenue Monitoring
- Track monthly, quarterly, and annual revenue targets for each sales executive.
- Highlight gaps, delays, and opportunities for faster closure.
- Assist in preparing sales performance reports for management review.
4. Communication & Documentation
- Draft and manage emails, proposals, client communication, and internal coordination mails.
- Maintain accurate documentation of enquiries, quotations, approvals, and order-flow updates.
- Ensure timely submission of reports and updates from all sales team members.
5. Administrative Support
- Coordinate schedules, travel plans, appointments, and meetings for the Sales Department.
- Assist with CRM / ERP updates (if applicable).
- Support the Sales Head with presentations and management reports.
Skills & Qualifications
- Graduate (Any discipline).
- 1015 years of experience in Sales Coordination / Back-office Sales / Customer Support roles (preferred).
- Strong communication skills (verbal & written).
- Excellent follow-up ability; must be proactive and detail-oriented.
- Proficiency in MS Excel, PowerPoint, and email drafting.
- Ability to maintain a cordial, disciplined, and professional relationship with sales staff.