Sales Coordinator

Boston Institute of Analytics LLC; Thane; On-site; INR 250,000 - 420,000; Full time

Job summary

The Boston Institute of Analytics LLC in Thane invites applications for a Business Development Executive / Sales Coordinator to support admissions and academic counselling. You will engage with prospective students, coordinate counselling sessions, and maintain CRM records to ensure a smooth admissions journey.

You will work closely with academic counselors, manage inquiries, organize information sessions, and help with pre-admissions activities in a fast-paced environment, developing strong

Qualifications

• Bachelor's degree in Education, Business Administration, or related field.
• Minimum 1 year of admissions support, academic coordination, business development, or counseling.
• Strong verbal and written communication, and organizational skills.

Responsibilities

• Assist in pre-admissions activities and manage prospective student inquiries.
• Schedule and coordinate counselling sessions with academic counselors.
• Maintain accurate CRM records and track follow-ups with prospective students.
• Support information sessions, webinars, and virtual meetings for applicants.
• Communicate timely information to applicants and ensure a smooth admissions journey.
• Collaborate with internal teams to share student insights and reporting data.
• Prepare admissions reports and track key metrics.

Skills

Communication skills

Organizational skills

Interpersonal skills

MS Office

Education

Bachelor's degree in Education, Business Administration, or related field

Tools

CRM Systems

Job description

About Boston Institute of Analytics (BIA)

The Boston Institute of Analytics is one of the top-ranked international education and training institutes, headquartered in Boston, USA, with 107 campuses across 7+ countries, including the United States, United Kingdom, South Africa, and India. BIA delivers industry-leading programs across new-age technical and non-technical disciplines, helping students and professionals build future-ready careers in the world's most in-demand fields. Our programs emphasize practical learning, career-focused training, and global certification pathways, enabling learners to develop the skills required to succeed in competitive global industries.

Role Overview

-Boston Institute of Analytics is looking for a Business Development Executive / Sales Coordinator to join the team at our Thane location and support the admissions and academic counselling process.

-The role involves engaging with prospective students, supporting academic counsellors, coordinating counselling sessions, managing student inquiries, maintaining accurate CRM records, and assisting with various pre-admissions activities.

-The candidate will play an important role in ensuring that prospective students receive timely information and a smooth experience throughout the initial stages of their admissions journey.

- This position requires strong communication, coordination, interpersonal, and organizational skills, along with the ability to manage multiple student inquiries and activities in a fast-paced environment.

Key Responsibilities

1. Pre-Admissions Support

• Assist academic counsellors in managing prospective student inquiries and supporting the initial stages of the admissions process.
• Respond to initial student inquiries and provide relevant preliminary information about BIA's programs.
• Schedule counselling appointments and coordinate with prospective students regarding their counseling sessions.
• Ensure that relevant information is communicated to prospective students in a timely and organized manner.
• Support the admissions team with activities related to the pre-admissions process.

2. Student Engagement

• Interact with prospective students and understand their queries related to available programs.
• Provide information and guidance regarding course options, prerequisites, and the application process.
• Maintain regular communication with prospective students and ensure their queries are addressed appropriately.
• Support students by providing relevant information during the early stages of their admissions journey.

3. Academic Counselor Coordination

• Work closely with academic counselors to coordinate counseling sessions for prospective students.
• Assist counselors by organizing relevant student information and materials required for counseling sessions.
• Ensure that counselors have the necessary information about prospective students before scheduled interactions.
• Coordinate with the counseling team to ensure smooth communication and follow-up with prospective students.

4. CRM & Data Management

• Maintain accurate and up-to-date records of prospective student inquiries in the CRM system.
• Record relevant student interactions, follow-ups, and communication details.
• Ensure that student information is properly maintained and organized for easy reference.
• Support the admissions team in maintaining accurate lead and inquiry records.

5. Student Follow-Ups

• Conduct structured and timely follow-ups with prospective students.
• Respond to student inquiries and ensure that relevant information is shared within appropriate timelines.
• Maintain records of follow-up activities and student interactions in the CRM.
• Coordinate with academic counselors whenever additional information or support is required during the follow-up process.

6. Information Sessions & Virtual Meetings

• Assist in organizing webinars, information sessions, and Q&A sessions for prospective students.
• Support the coordination of virtual meetings and student interactions.
• Help ensure that prospective students receive the necessary information and support during these sessions.
• Coordinate with the relevant team members to support the smooth execution of online student engagement activities.

7. Market & Student Insights

• Collect feedback and insights from prospective students during their interactions with the admissions team.
• Identify and document common queries, concerns, and feedback received from prospective students.
• Share relevant feedback and observations with the admissions team.
• Support the team in using these insights to improve student engagement and communication strategies.

8. Reporting & Admissions Support

• Assist in preparing reports related to student inquiries, follow-up activities, and admissions metrics.
• Maintain relevant records and information required for admissions reporting.
• Support the admissions team in tracking student interactions and inquiry-related activities.
• Provide accurate information and updates to support the team's admissions-related reporting.

Qualifications & Skills

• Bachelor's degree in Education, Business Administration, or a related field.
• Minimum 1 year of experience in admissions support, academic coordination, business development, or counseling roles.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
• Familiarity with CRM systems or lead management tools is preferred.
• Strong verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Ability to coordinate effectively with students, academic counselors, and internal teams.
• Ability to manage multiple tasks, inquiries, and activities in a fast-paced environment.
• Good attention to detail and ability to maintain accurate records and follow-ups.

Why Join BIA?

• Work in the fast-growing EdTech and career-training industry.
• Interact with students and working professionals from diverse backgrounds.
• Get exposure to admissions, career counseling, inside sales, and student engagement.
• Learn and grow with an expanding international education organization.
• Opportunity to build a career in education sales and business development.

Equal Opportunity Statement

The Boston Institute of Analytics evaluates applicants based on qualifications, skills, and role requirements and is committed to fair and inclusive hiring practices.