Sales Coordinator

Kelvinsgroup; Mumbai; On-site; INR 250,000 - 400,000; Full time

Job summary

A leading company in sales coordination is looking for a Sales Coordinator with up to 3 years of experience. This role involves managing support tasks for the sales team, processing customer orders, and maintaining strong relationships with clients. The ideal candidate has a B.E. or Diploma in a relevant field, strong communication skills, and is proficient in office software. This position offers a dynamic work environment where multitasking and organization are key.

Qualifications

• Strong communication and interpersonal skills.
• Proficiency in office software (e.g., Microsoft Office, Google Workspace).
• Excellent organizational skills with the ability to manage multiple tasks.
• Attention to detail and accuracy in data entry.
• Ability to work effectively in a fast-paced team environment.
• Basic understanding of sales processes and customer service.

Responsibilities

• Assist the sales team with daily administrative tasks.
• Process customer orders and maintain accurate order documentation.
• Maintain relationships with existing customers and resolve issues.
• Assist in the creation of sales reports and monitor progress.
• Serve as the point of contact for internal teams and customers.
• Maintain accurate sales records in the CRM system.
• Collaborate with the inventory team for stock levels.
• Assist in sales forecasting and marketing activities.
• Resolve customer complaints and issues in a timely manner.

Skills

Strong communication and interpersonal skills

Proficiency in office software

Excellent organizational skills

Attention to detail

Ability to work in a fast-paced team environment

Education

B.E., Diploma or Technical background

Business Administration or Oil and Gas Management

Tools

Microsoft Office Suite

Google Workspace

Job description

Position Title: Sales Coordinator
Experience: 0-3 Years
Qualification: B.E., Diploma or Technical background, Business Administration or Oil andGas Management or related fields

The sales Coordinator is responsible for managing and supporting the sales team byhandling administrative tasks, ensuring smooth sales operations, and helping implement salesstrategies. The role involves coordinating between sales teams, customers, and other departments,ensuring that all sales-related activities are executed efficiently.

Key Responsibilities:

• Sales Support:Assist the sales team with daily administrative tasks, including schedulingappointments, meetings, and travel arrangements.
• Order Management:Process customer orders, track order status, ensure on-time deliveries,and maintain accurate order documentation.
• Customer Relationship Management:Maintain strong relationships with existingcustomers, answering inquiries, providing product information, and resolving any issuesrelated to orders or services.
• Sales Reporting:Assist in the creation of sales reports, track sales targets, monitor progress,and provide regular updates to the sales team and management.
• Communication:Serve as the point of contact for internal teams (such as marketing andfinance) and customers to ensure clear communication and smooth workflow.
• Data Entry & Record-Keeping:Maintain accurate sales records in the CRM system,including updating customer details, sales data, and leads.
• Inventory Management:Collaborate with the inventory team to ensure that sales orders arefulfilled correctly and that stock levels are maintained.
• Sales Planning & Strategy:Assist in sales forecasting, market research, and coordinatingpromotional activities with the marketing team.
• Problem-Solving:Resolve customer complaints and sales-related issues in a professional andtimely manner.

Qualifications::

• Qualification: B.E., Diploma or Technical background, Business Administration or Oil andGas Management or related fields
• Strong communication and interpersonal skills.
• Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace).
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Attention to detail and accuracy in data entry.
• Ability to work effectively in a fast-paced team environment.
• Basic understanding of sales processes and customer service.
• Previous experience in sales coordination or a related role is preferred.