Sales Associate/Sr. Sales Associate | Premium Retail- Luxury | Gurgaon

All Things Baby; New Delhi, Gurugram District; Vor Ort; INR 240.000 - 480.000; Vollzeit

Zusammenfassung

All Things Baby in Gurgaon (Location) is seeking a proactive Senior Sales Associate to join the luxury retail team. The role focuses on delivering premium customer service, deep product knowledge, and driving sales growth while maintaining impeccable store operations.

The candidate should have 1-5 years of premium/luxury retail experience, demonstrate a polished professional presence, and excel in high-end customer interactions to uphold the brand’s exclusive image.

Qualifikationen

• 1-5 years premium/luxury retail experience or similar on the sales floor.
• Professional presence with exceptional communication reflecting luxury brand standards.

Aufgaben

• Maintain knowledge of product, pricing and promotions; handle customer queries and complaints.
• Understand customer needs, provide product recommendations and deliver premium service through effective selling.
• Achieve and exceed individual and store sales targets by converting interactions into sales and contributing to revenue growth.
• Monitor stock levels and ensure timely replenishment.
• Manage point-of-sale activities including billing, payments and exchanges per SOPs.
• Demonstrate premium products with in-depth knowledge of features, benefits, quality and usage.

Kenntnisse

Customer engagement

Sales

Communication skills

Product knowledge

Jobbeschreibung

Job Title: Senior Sales Associate and Sales Associate
Location: Gurgaon
Job Type: Full time
Working Days: 6

Overview:
We are looking for a proactive and customer focused Senior Sales Associate to join our team. The role requires a strong sales- oriented approach, a passion for customer engagement, and the ability to contribute to sales growth while maintaining high standards across store operations.

Key responsibilities:

• Maintain strong knowledge of product, pricing and promotions; and effectively handle customer queries and complaints.
• Understand customer needs, provide product recommendations, and deliver exceptional luxury customer service through effective selling.
• Achieve and exceed individual and store sales targets by effectively converting customer interactions into sales and contributing to overall revenue growth.
• Monitor stock levels, ensure timely replenishment.
• Manage point-of-sale activities accurately, including billing, payments, and exchanges, while ensuring adherence to internal SOPs and established operational processes.
• Demonstrate premium products with in-depth knowledge of their features, benefits, quality, and usage to enhance the customer experience.

Requirements:

• Candidate must have 1-5 years of premium/luxury retail experience or similar experience on the sales floor.
• Maintains a professional presence, with exceptional communication and interpersonal skills that reflect the exclusive, high-end standards and premium image of a luxury brand.