Sales Associate

Lenskart; Pilibhit; On-site; INR 180,000 - 240,000; Full time

Job summary

Lenskart in Pilibhit, UP is seeking a customer-focused retail associate to assist shoppers with eyewear, framing, and lenses. You will explain features, pricing, offers, and services while demonstrating products to help customers make informed choices.

The role requires strong communication, a customer-oriented mindset, and the ability to thrive in a target-driven retail environment. Flexible shifts, weekends, and holidays may be required.

Qualifications

• 2 years of experience in retail, sales, customer service, or a related field; freshers may apply.
• Good communication and interpersonal skills.
• Customer-oriented and confident in interacting with people.
• Comfortable working in a target-driven retail environment.
• Positive attitude, willingness to learn, and strong team spirit.
• Basic knowledge of smartphones/computers and digital billing systems.
• Ability to work flexible shifts, including weekends and holidays.

Responsibilities

• Welcome customers and understand their eyewear requirements.
• Assist customers in selecting frames, sunglasses, lenses, and accessories.
• Explain product features, benefits, pricing, offers, and available services.
• Conduct basic product demonstrations and help customers make informed purchase decisions.
• Achieve daily, monthly, and quarterly sales targets.
• Maintain strong product knowledge across Lenskart's eyewear portfolio.
• Handle customer queries and provide a positive shopping experience.
• Support billing, order processing, and customer follow-ups as required.
• Maintain proper display, cleanliness, and visual merchandising standards in the store.
• Ensure accurate inventory handling and support stock-related activities.
• Build positive relationships with customers and encourage repeat visits.
• Follow company policies, SOPs, and customer-service standards.

Skills

Retail Sales

Customer Service

Communication Skills

Product Knowledge

Sales Conversion

Relationship Building

Target Achievement

Teamwork

Problem Solving

Tools

Digital Billing Systems

Smartphones/Computers

Job description

Key Responsibilities

• Welcome customers and understand their eyewear requirements.
• Assist customers in selecting suitable frames, sunglasses, lenses, and accessories.
• Explain product features, benefits, pricing, offers, and available services.
• Conduct basic product demonstrations and help customers make informed purchase decisions.
• Achieve daily, monthly, and quarterly sales targets.
• Maintain strong product knowledge across Lenskart's eyewear portfolio.
• Handle customer queries and provide a positive shopping experience.
• Support billing, order processing, and customer follow-ups as required.
• Maintain proper display, cleanliness, and visual merchandising standards in the store.
• Ensure accurate inventory handling and support stock-related activities.
• Build positive relationships with customers and encourage repeat visits.
• Follow company policies, SOPs, and customer-service standards.

Candidate Requirements

• 02 years of experience in retail, sales, customer service, or a related field; freshers may also apply.
• Good communication and interpersonal skills.
• Customer-oriented and confident in interacting with people.
• Comfortable working in a target-driven retail environment.
• Positive attitude, willingness to learn, and strong team spirit.
• Basic knowledge of smartphones/computers and digital billing systems.
• Ability to work flexible shifts, including weekends and holidays.

Key Skills

• Retail Sales
• Customer Service
• Communication Skills
• Product Knowledge
• Sales Conversion
• Relationship Building
• Target Achievement
• Teamwork
• Problem Solving