Sales Associate

Delhi Duty Free Services (DDFS); New Delhi; On-site; INR 180,000 - 300,000; Full time

Job summary

Delhi Duty Free Services (DDFS) invites applications for a cashier role. The position requires handling cash, processing customer transactions efficiently at a duty-free shop, and ensuring secure payments in a fast-paced retail environment.

Responsibilities include selling, merchandise presentation, stock checks, and assisting other sections when needed. Graduate candidates with excellent communication and a well-groomed appearance are preferred.

Qualifications

• Graduate with good communication skills.
• Experience in customer-facing roles is a plus.
• Presentable appearance and professional conduct expected.

Responsibilities

• Ensure the float is correct and POS entries are accurate.
• Process customer transactions efficiently.
• Handle payments securely (cash/credit cards).
• Balance cash at end of shift.
• Maintain attractive product display and housekeeping.

Skills

Excellent communication

Customer service

Well groomed

Education

Graduate

Job description

Role & responsibilities:

A. Cash Register Procedures

• Ensure the float is correct and that all keyed information into the POS terminal is done so accurately
• Process customers transactions efficiently
• Handling currency/credit cards and any form of payment in a safe, secure, and responsible manner
• Ensure cash and documentation is secure always
• Balance the cash at the end of the shift

B. Selling

• Acknowledge and approach customers, establish customer needs.
• Present, demonstrate and sell the benefits of the merchandise.
• Complete the sale and make related sales.
• Make a continuous effort to have the best sales results for the department.
• Introduce customers to other departments after having dealt with their needs.
• Assist in any other section of the shop, which may be under pressure.

C. Presentation and Merchandise

• Ensure the complete, full range of stocks are on display always.
• Ensure the merchandise is displayed in an attractive and enticing manner to customers.
• Handle and demonstrate the merchandise with confidence and in a professional manner.
• Keep the merchandise and surrounding area clean and tidy.
• Store the merchandise in a proper manner to avoid breakage or damage.

D. Stock Administration

• Assist in stock control, check, and count goods.
• Maintain the highest level of accuracy when checking and counting goods.
• Maintain the highest level of inventory control daily.
• Take part in Duty Free stock-takes

Preferred candidate profile:

Graduate

Passport

Excellent communication

Well groomed