Luxury Retail Sales Executive

Shiv Enterprises; New Delhi; On-site; INR 201,000 - 279,000; Full time

Job summary

Shiv Enterprises in Delhi is seeking a Retail Sales Associate to greet customers, understand needs, and process transactions, helping maintain an attractive store environment and contributing to daily sales targets.

Ideal candidates have strong communication, basic math and cash-handling skills, with flexible schedule including evenings and weekends. Prior retail experience is a plus; standing for long periods and stocking responsibilities are expected.

Qualifications

• High school diploma or equivalent.
• Retail or customer service experience is an advantage but not required.
• Flexible availability including evenings, weekends, and holidays.
• Standing for extended periods and light lifting.

Responsibilities

• Greet customers and provide friendly, professional assistance.
• Understand customer needs and recommend suitable products.
• Answer questions about products, pricing, promotions, and store policies.
• Process sales transactions accurately using the POS system.
• Handle cash, credit card, and other payment methods.
• Restock shelves and ensure merchandise is displayed neatly.
• Maintain store cleanliness and organization.
• Assist with inventory management, stock replenishment, and price tagging.
• Meet or exceed individual and store sales goals.
• Resolve customer complaints and elevate issues when necessary.
• Assist with opening and closing store procedures.

Skills

Communication skills

Customer service

Cash handling

Sales skills

Teamwork

Problem solving

POS familiarity

Attention to detail

Education

High school diploma

Tools

POS system

Basic computer skills

Job description

Role & responsibilities

A Retail Sales Associate assists customers, promotes products, and helps ensure the smooth operation of a retail store. Their primary goal is to provide excellent customer service while achieving sales targets.

Retail Sales Associate Job Description

Job Title: Retail Sales Associate

Job Summary: A Retail Sales Associate is responsible for greeting customers, understanding their needs, recommending products, processing transactions, and maintaining an organized and attractive store environment. They play a key role in delivering a positive shopping experience and building customer loyalty.

Key Responsibilities:

• Greet customers and provide friendly, professional assistance.
• Understand customer needs and recommend suitable products.
• Answer questions about products, pricing, promotions, and store policies.
• Process sales transactions accurately using the point-of-sale (POS) system.
• Handle cash, credit card, and other payment methods.
• Restock shelves and ensure merchandise is displayed neatly.
• Maintain store cleanliness and organization.
• Assist with inventory management, stock replenishment, and price tagging.
• Meet or exceed individual and store sales goals.
• Resolve customer complaints and elevate issues when necessary.
• Assist with opening and closing store procedures.

Required Skills:

• Excellent communication and interpersonal skills.
• Strong customer service and sales abilities.
• Basic math and cash-handling skills.
• Ability to work in a fast-paced environment.
• Teamwork and problem-solving skills.
• Familiarity with POS systems and basic computer skills.
• Attention to detail and organizational skills.

Qualifications:

• High school diploma or equivalent (preferred).
• Previous retail or customer service experience is an advantage but not always required.
• Flexible availability, including evenings, weekends, and holidays.

Working Conditions:

• Standing for extended periods.
• Lifting and moving merchandise (typically up to 2550 lbs, depending on the store).
• Working in a retail environment with frequent customer interaction.

This job description can be tailored for various retail settings, such as clothing stores, grocery stores, electronics retailers, or department stores.

Preferred candidate profile