Sales Associate

Lenskart; Navi Mumbai; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Employee discount

Store promotions participation

Job summary

Lenskart is seeking a customer-focused store associate in Navi Mumbai to greet walk-in customers, understand their needs, and recommend eyewear and optical products. You will coordinate eye tests with in-store optometrists, manage product displays, and handle billing and transactions while driving sales targets.

The role emphasizes proactive customer service, participation in promotions, and maintaining store cleanliness and discipline to ensure a positive shopping experience.

Qualifications

• Excellent customer service and communication skills.
• Ability to upsell eyewear and accessories.
• Willingness to promote store promotions and campaigns.

Responsibilities

• Greet and assist walk-in customers at the Lenskart store.
• Understand customer needs and provide suitable eyewear/optical product recommendations.
• Explain product features, offers, and after-sales services.
• Assist customers in eye testing coordination (with optometrists in-store).
• Maintain and update product displays to ensure visual appeal.
• Handle billing, cash/UPI transactions, and ensure accuracy in sales entries.
• Achieve monthly sales targets and contribute to overall store performance.
• Provide excellent customer service to ensure repeat business and customer satisfaction.
• Maintain cleanliness and discipline at the store.
• Support team members and participate in promotional activities.

Skills

Customer service

Sales

Store operations

Inventory management

Job description

Role & responsibilities

Greet and assist walk-in customers at the Lenskart store.

Understand customer needs and provide suitable eyewear/optical product recommendations.

Explain product features, offers, and after-sales services.

Assist customers in eye testing coordination (with optometrists in-store).

Maintain and update product displays to ensure visual appeal.

Handle billing, cash/UPI transactions, and ensure accuracy in sales entries.

Achieve monthly sales targets and contribute to overall store performance.

Provide excellent customer service to ensure repeat business and customer satisfaction.

Maintain cleanliness and discipline at the store.

Support team members and participate in promotional activities.

Good Customer Services

Handling Customers

Closing Sale

Inventory Management

Store Operations

Ensuring SOPs & KPIs of the store