Sales Associate

Lenskart; Ludhiana; On-site; INR 167,000 - 279,000; Full time

Job summary

Lenskart in Ludhiana is seeking enthusiastic Sales Associates to join our retail team. You will help customers, understand needs, recommend eyewear and accessories, and contribute to store sales targets.

Responsibilities include greeting customers, assisting with product selection, processing billing, maintaining displays, and supporting promotions and store operations. Freshers with strong communication are welcome.

Qualifications

• Graduate or Undergraduate (12th Pass/Graduate preferred).
• 2 years of experience in retail sales, customer service, or hospitality.
• Freshers with excellent communication skills are encouraged to apply.
• Experience in eyewear, fashion, lifestyle, telecom, electronics, or organized retail will be an added advantage.
• Willingness to work in rotational shifts, weekends, and public holidays.

Responsibilities

• Welcome customers and provide a personalized shopping experience.
• Understand customer requirements and recommend suitable eyewear, lenses, and accessories.
• Achieve individual and store sales targets through effective selling techniques.
• Assist customers with product selection, frame styling, and basic product information.
• Handle billing, cash, and POS transactions accurately.
• Ensure proper product display and visual merchandising as per company standards.
• Maintain stock availability and support inventory management activities.
• Resolve customer queries and complaints professionally.
• Keep the store clean, organized, and compliant with operational standards.
• Support promotional campaigns and store events to drive sales.
• Coordinate with the Store Manager to ensure smooth day‑to‑day store operations.

Skills

Customer service

Communication skills

Sales

Teamwork

Education

12th Pass/Graduate preferred

Job description

About the Role

We are looking for enthusiastic and customer-focused Sales Associates to join our retail store team. The ideal candidate will be responsible for delivering an exceptional customer experience, understanding customer needs, recommending suitable eyewear products, and contributing to the store's sales targets.

Key Responsibilities

• Welcome customers and provide a personalized shopping experience.
• Understand customer requirements and recommend suitable eyewear, lenses, and accessories.
• Achieve individual and store sales targets through effective selling techniques.
• Assist customers with product selection, frame styling, and basic product information.
• Handle billing, cash, and POS transactions accurately.
• Ensure proper product display and visual merchandising as per company standards.
• Maintain stock availability and support inventory management activities.
• Resolve customer queries and complaints professionally.
• Keep the store clean, organized, and compliant with operational standards.
• Support promotional campaigns and store events to drive sales.
• Coordinate with the Store Manager to ensure smooth day‑to‑day store operations.

Eligibility

• Graduate or Undergraduate (12th Pass/Graduate preferred).
• 02 years of experience in retail sales, customer service, or hospitality.
• Freshers with excellent communication skills are encouraged to apply.
• Experience in eyewear, fashion, lifestyle, telecom, electronics, or organized retail will be an added advantage.
• Willingness to work in rotational shifts, weekends, and public holidays.