Sales Assistant

CREEDX COMPOSITES PRIVATE LIMITED; Surat; On-site; INR 600,000 - 1,000,000; Full time

Job summary

CREEDX COMPOSITES PRIVATE LIMITED is seeking a Sales Engineer to manage international and domestic client portfolios, coordinating with design, engineering, and manufacturing teams. The role emphasizes strong communication, relationship-building, and a solid technical foundation to map customer specs to production capabilities.

You will lead requests for quotations, draft detailed proposals, and ensure on-time delivery of samples and shipments while supporting post-sales activities and invoicing

Qualifications

• Bachelor's degree in Business Administration, International Trade, Mechanical/Production Engineering, or a related field.
• 2–5 years of experience in B2B sales support, client relationships, or international logistics.
• Fluency in English is mandatory; knowledge of Hindi or Gujarati is beneficial for domestic coordination.
• Proficiency with CRM platforms, ERP systems, and advanced Excel used for quotes and reporting.
• Willingness to work across varying international time zones and schedules.

Responsibilities

• Lead management and client onboarding for international and domestic buyers.
• Draft techno-commercial quotes and proposals detailing tooling timelines and costs.
• Coordinate export documentation, milestones, and post-sales support across supply chains.

Skills

Communication skills

Client relationship mgmt

Lead management

CRM management

Cross-functional liaison

Excel formulas

Education

Bachelor's degree in Business/International Trade/Engineering

Tools

CRM platforms

ERP systems

Microsoft Office

Job description

Job Profile: Sales Engineer

Job Summary

We are seeking a highly organized, proactive, and commercially astute Sales Assistant to manage and scale both our domestic and international client portfolios. In this role, you will act as a critical operational bridge between international and domestic B2B buyers (including global OEMs, motorsport racing teams, and aerospace firms) and our internal technical design, engineering, and manufacturing divisions. The ideal candidate possesses excellent communication skills, strong relationship-building capabilities, and a foundational understanding of technical manufacturing systems.

Key Responsibilities

1. Lead Management & Client Onboarding

• International & Domestic Outreach: Act as the first point of contact for technical inbound inquiries generated via digital channels, global trade shows, and industrial platforms.
• Lead Qualification: Assist senior sales leads in screening prospective projects according to raw material requirements, production volume capabilities (bespoke prototypes vs. volume runs), and engineering feasibility.
• CRM Management: Systematically maintain, track, and update all customer touchpoints, lead statuses, quotation histories, and cross-border interactions in the corporate CRM database.

2. Technical Estimation & Commercial Coordination

• Cross-Department Liaison: Work closely with internal Tooling, Design, R&D, and Lamination teams to ensure explicit customer specifications are accurately mapped and understood.
• RFQ & Proposal Architecture: Help draft detailed techno-commercial quotes, responses to Requests for Quotations (RFQs), and formal business proposals specifying tooling timelines, material choices, and finishing costs.
• Sample & Prototype Logistics: Direct the internal prioritization, quality sign-off, and trackable courier dispatch of prototype composite samples for client testing globally.

3. Global Supply Chain & Post-Sales Administration

• Export Documentation: Coordinate directly with commercial and accounts teams to compile flawless proforma invoices, bills of lading, packing lists, and compliance documents tailored for international customs clearance.
• Milestone Tracking: Interface continuously with production scheduling to provide domestic and overseas clients with clear transparency on production cycles and accurate shipping dates.
• Client Retention: Troubleshoot customer complaints, supply-chain delays, or invoicing queries immediately to safeguard high satisfaction and ensure repeat business.

Role Specifications & Qualifications

Requirement Description

Education Bachelor's degree in Business Administration, International Trade, Mechanical/Production Engineering, or a highly relevant commercial field.

Experience : 2-5 years of experience in B2B sales support, client relationship management, or international logistics. Experience in technical manufacturing or internation clients management is highly preferred.

Languages Native or near-native professional fluency in English (written and verbal) is mandatory for overseas communications. Working knowledge of Hindi or Gujarati is ideal for domestic vendor coordination.

Software Skills High proficiency in modern CRM platforms, enterprise ERP systems, and the Microsoft Office Suite (advanced Excel formulas, Word formatting).

Flexibility Willingness to occasionally align schedule boundaries to accommodate virtual client meetings or check-ins across varying international time zones.