Sales Assistant

Velocity Electronics; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Velocity Electronics is seeking a Sales Assistant in Bengaluru to support the sales force with administrative and operational tasks. The role involves ERP data entry, order coordination, and handling service and testing quotes, RMAs, and stock records.

Strong attention to detail and Excel proficiency are required. The position requires 1+ year of related experience, good English skills, and the ability to multi-task in a fast-paced environment.

Qualifications

• 1+ years of office administration, customer service, or sales support experience.
• Experience working with ERP systems and proficiency in Microsoft Excel.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• Intermediate to advanced English proficiency.

Responsibilities

• Enter, modify, and maintain requirements and order information in Velocity’s ERP
• Coordinate with purchasing team on behalf of salesperson at times
• Coordinate with Inspection and Distribution Center to resolve order issues and ensure orders are shipped on time
• Process sales and purchase orders and manage open order report
• Data entry, BP entry and uploading lists
• Order changes and problem resolution
• Create service orders and request service and testing quotes
• Create RMA’s and link orders
• Stock allocations, lot assignments and product records

Skills

Office administration

Customer service

Sales support

Attention to detail

English communication

Tools

ERP systems

Microsoft Excel

Job description

What will you be doing?

• The Sales Assistant provides administrative and operational support for Velocity’s sales force

Area(s) of Responsibility

• Coordinate inbound and outbound order process
• Coordinate Nonconforming Material process

Essential Functions

• Enter, modify, and maintain requirements and order information in Velocity’s ERP
• Coordinate with purchasing team on behalf of salesperson at times
• Coordinate with Inspection and Distribution Center to resolve order issues and ensure orders are shipped on time
• Process sales and purchase orders and manage open order report
• Data entry, BP entry and uploading lists
• Order changes and problem resolution
• Create service orders and request service and testing quotes
• Create RMA’s and link orders
• Stock allocations, lot assignments and product records

Preferred skills & experience

• 1+ years of office administration, customer service, or sales support experience.
• Experience working with ERP systems and proficiency in Microsoft Excel.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• Intermediate to advanced English proficiency.

What will you bring to the team?

• Organized
• Flexible and Adaptable
• Ability to multi-task
• Acts courageously
• Demonstrate mutual respect and trust
• Owns own outcomes
• Working hours: Mon - Friday
• Candidates must be willing to work assigned shift schedules to support sales operations across APAC and EMEA. Typical working hours will be either:
  • 8:30 AM to 5:30 PM IST
  • 10:30 AM to 7:30 PM IST
  Shift assignments may be staggered across team members and adjusted based on business requirements.