Sales and Support Executive

Twelve I Consultant; Lucknow; On-site; INR 213,000 - 255,000; Full time

Benefits offered by this job

On-the-job training

Job summary

Twelve I Consultant is hiring a Seller Support Executive in Hazratganj, Lucknow. Freshers and experienced candidates can apply for a challenging role focused on resolving seller queries via calls, chats, and emails, while maintaining case logs and collaborating with internal teams to meet quality and productivity targets.

Salary is listed as 21,000 CTC with 9-hour shifts and a 1-hour break, operating on a 6-day week with a rotational off. On-the-job training is provided as part of the perks.

Qualifications

• Graduate (any stream).
• Excellent English and Hindi (spoken and written).
• Willing to work in 24/7 rotational shifts (9 hrs including 1 hr break).
• Six working days with one rotational week off.

Responsibilities

• Handle seller queries via calls, chats, and emails.
• Resolve order-related concerns.
• Maintain accurate case logs.
• Coordinate with internal teams while meeting quality and productivity targets.

Skills

English proficiency

Hindi proficiency

Communication skills

Education

Graduate

Job description

Seller Support Executive

Location: Hazratganj

Salary: 21,000 CTC

Experience: Freshers & experienced can apply

Role: Handle seller queries via calls, chats, and emails. Resolve order-related concerns, maintain accurate case logs, and coordinate with internal teams while meeting quality and productivity targets.

Requirements

• Graduate (any stream)
• Excellent English and Hindi (spoken and written)
• Comfortable with 24/7 rotational shifts (9 hrs including 1 hr break)
• 6 working days, 1 rotational week off

Perks: On-the-job training.

Interview Process: HR Round Aptiverse Test Operations Round Client Round