Sales and Marketing Executive

Kerten Hospitality; Mumbai; Remote; INR 1,200,000 - 2,200,000; Full time

Benefits offered by this job

Competitive compensation package

Career growth opportunities

Inclusive environment

Job summary

Kerten Hospitality in Mumbai (Remote) seeks an experienced Sales & Marketing professional to drive revenue growth across local and international markets. Develop strategies, manage key accounts, and coordinate campaigns to boost occupancy and brand visibility.

The role requires strong relationships with corporate clients, travel agents, and tour operators, plus excellent English and Hindi communication, negotiation, and presentation skills.

Qualifications

• Previous experience in a Sales & Marketing role within hospitality.
• Hotel sales experience with strong knowledge of the Indian market and relationships with corporate accounts, travel agents and tour operators.
• Strong understanding of hotel sales and marketing processes, distribution channels, and revenue generation and digital marketing strategies.
• Proven ability to build and manage client relationships and close deals effectively.
• Excellent communication, negotiation, and presentation skills.
• Results-driven with a proactive and target-oriented mindset.

Responsibilities

• Develop and implement the sales and marketing strategy to drive revenue and occupancy across local, regional, and international markets.
• Generate new business in India by pursuing opportunities across market segments.
• Execute sales activities targeting leisure, corporate, groups, events, and partners with local positioning.
• Develop key accounts and maintain relationships with clients, partners, travel agents, tour operators, and OTAs.
• Conduct market research and analyze performance data to optimize sales efforts.
• Represent the hotel at industry events and trade fairs to promote the property and build market presence.
• Assist in planning sales plans, budgets, and reports, ensuring alignment with revenue goals and KPI tracking.
• Coordinate marketing campaigns, digital and social media activity, website content, promotional materials, and brand positioning.
• Support PR and brand-building activities and market activations.
• Maintain brand consistency across all channels.
• Coordinate with Revenue Management to align pricing, inventory, and promotions.

Skills

Sales & Marketing

Hospitality industry

CRM systems

English & Hindi

Negotiation

Communication skills

Market research

Tools

CRM software

Analytics tools

Job description

Job Description:

Mumbai, India (Remote)

About Kerten Hospitality

Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.

Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.

About The Role

KEY RESPONSIBILITIES

• Support the development and implementation of the sales and marketing strategy in line with overall business objectives and helping drive revenue, occupancy, and brand visibility across local, regional, and international markets.
• Generate new business for our properties in India by identifying and proactively pursuing opportunities across key market segments.
• Execute sales activities targeting leisure, corporate, groups, events, and strategic partnerships aligned with the local destination positioning, driving room, group and event bookings for our properties through proactive sales visits to corporate accounts, travel agents and tour operators.
• Develop key accounts by building and maintaining strong relationships with key clients, partners, travel agents, tour operators, tourism stakeholders, and corporate accounts, and ensure effective connectivity with OTAs.
• Conduct regular market research to identify trends, competitor activity, and new opportunities, and analyse performance data to optimise sales efforts.
• Represent the hotel at industry events and networking functions to promote the property, including local and international trade fairs and events, while actively building market presence and business pipelines.
• Assist in preparing sales plans and budgets, and prepare sales and marketing reports, forecasts, and performance analysis, ensuring alignment with revenue goals, while tracking KPIs and ROI.
• Assist in planning and executing marketing campaigns, digital and social media activity, website content, promotional materials, and brand positioning, aligning them with sales initiatives.
• Support PR and brand-building activities, including media visits, partnerships, and market activations.
• Maintain brand consistency across all sales, marketing, and communication channels.
• Coordinate with Revenue Management, including regular touchpoints with the Corporate Director of Revenue as required, to align pricing, inventory, and promotional strategies.

Experience & Skills

• Previous experience in a Sales & Marketing role within hospitality; experience in a similar market environment is mandatory.
• Hotel sales experience with a strong understanding of the Indian market and established relationships with corporate accounts, travel agents and tour operators.
• Strong understanding of hotel sales and marketing processes, distribution channels, and revenue generation and digital marketing strategies.
• Proven ability to build and manage client relationships and close deals effectively.
• Excellent communication, negotiation, and presentation skills.
• Results-driven with a proactive and target-oriented mindset.
• Strong organizational skills with the ability to manage multiple accounts and priorities.
• Familiarity with CRM systems, digital marketing platforms and sales reporting tools.
• Good knowledge of the local and international travel market is a plus.
• Fluency in English and Hindi; knowledge of additional regional Indian languages is an advantage.

JOINING OUR TEAM MEANS

• Competitive Compensation: A rewarding package tailored to your experience.
• Career Growth: Opportunities for advancement within our dynamic organisation.
• Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
• Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.