Sales Administrator

Phenomenex; Bengaluru; On-site; INR 420,000 - 600,000; Full time

Job summary

Phenomenex in Bengaluru, India is seeking a Sales Administrator to process customer quotations and orders, manage CRM entries, and support the sales team. This onsite role reports to the Regional Sales Manager and focuses on delivering accurate quotations and timely order processing.

The ideal candidate will have a Bachelor's degree with 2-3 years of relevant experience, strong MS Excel and Office skills, and proficiency in CRM systems to maintain customer data and support tender activities.

Qualifications

• Bachelor's degree or equivalent qualification.
• 2-3 years of relevant experience in a similar role.
• Strong MS Excel and MS Office skills.
• Experience with CRM systems and customer databases.

Responsibilities

• Generate quotations for customers and process orders in CRM, including change orders and returns.
• Handle ETA requests and follow up on quotations with customers.
• Support account managers daily and maintain CRM data; handle tenders and office admin tasks.

Skills

Communication skills

Customer service

Teamwork

Education

Bachelor's degree or equivalent

Tools

CRM databases

MS Office

MS Excel

Job description

Bring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

Bring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Phenomenex, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. Phenomenex isn't your typical scientific company. Founded nearly 40 years ago, Phenomenex is a global technology leader committed to developing novel analytical chemistry solutions that solve the separation and purification challenges of researchers, advancing the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication. Be part of our global success and together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Learn about the Danaher Business System which makes everything possible. We are currently seeking a Sales Administrator who will be responsible for processing customer orders, quotations and other sales administration processes to ensure excellent levels of customer satisfaction. This position reports to the Regional Sales Manager and is part of the Sales team located in Bangalore, India and will be onsite role.

In This Role, You Will Have The Opportunity To

• Generate quotations for customers and Process orders in CRM system, including case management with change orders, return authorizations, and expedite requests
• Answer customer requests, such as providing estimated time of arrival (ETAs) and connect with customers to follow up on quotations.
• Provide extensive support to the account managers daily to ensure maximum productivity, maintain CRM database with relevant information while performing other job-related duties as assigned, including tenders and office administrative tasks and Act as the final approver for orders without discount

The Essential Requirements Of The Job Include

• Bachelor's degree or equivalent qualification, with 2-3 years of relevant experience in a similar role.
• Hands-on experience working with CRM databases and customer relationship management systems and Basic understanding of data analysis concepts, techniques, and reporting using MS Office and Excel.
• Strong proficiency in Microsoft Office, particularly MS Excel and Excellent verbal and written communication skills, along with professional telephone etiquette.

Phenomenex, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.