Sales Administrator

Phenomenex India Pvt. Ltd.; Bengaluru; On-site; INR 350,000 - 520,000; Full time

Job summary

Phenomenex in Bangalore, India, is seeking a Sales Administrator to support order processing, quotations and related sales workflows to ensure high customer satisfaction. This onsite role reports to the Regional Sales Manager and sits within the Sales team.

You will generate quotations, process orders in the CRM, manage change orders and returns, provide timely ETA information to customers and assist account managers with data entry and reporting using MS Office.

Qualifications

• Bachelor’s degree or equivalent; 2–3 years in a similar role.
• Hands-on experience with CRM databases and data reporting.
• Strong written and verbal communication with Excel proficiency.

Responsibilities

• Generate quotations for customers and process orders in the CRM, including change orders and returns.
• Provide ETA information and follow up on quotations with customers.
• Support account managers with data entry, tenders and administrative tasks.
• Act as final approver for orders without discount.

Skills

CRM databases

MS Excel

MS Office

Education

Bachelor's degree

Tools

CRM systems

Job description

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Phenomenex, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Phenomenex isn’t your typical scientific company. Founded nearly 40 years ago, Phenomenex is a global technology leader committed to developing novel analytical chemistry solutions that solve the separation and purification challenges of researchers, advancing the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication. Be part of our global success and together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Learn about the Danaher Business System which makes everything possible. We are currently seeking a Sales Administrator who will be responsible for processing customer orders, quotations and other sales administration processes to ensure excellent levels of customer satisfaction. This position reports to the Regional Sales Manager and is part of the Sales team located in Bangalore, India and will be onsite role.

In this role, you will have the opportunity to:

• Generate quotations for customers and Process orders in CRM system, including case management with change orders, return authorizations, and expedite requests
• Answer customer requests, such as providing estimated time of arrival (ETAs) and connect with customers to follow up on quotations.
• Provide extensive support to the account managers daily to ensure maximum productivity, maintain CRM database with relevant information while performing other job-related duties as assigned, including tenders and office administrative tasks
• Act as the final approver for orders without discount

The essential requirements of the job include:

• Bachelor’s degree or equivalent qualification, with 2–3 years of relevant experience in a similar role.
• Hands‑on experience working with CRM databases and customer relationship management systems and Basic understanding of data analysis concepts, techniques, and reporting using MS Office and Excel.
• Strong proficiency in Microsoft Office, particularly MS Excel and Excellent verbal and written communication skills, along with professional telephone etiquette.

Phenomenex, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact.

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