Sales Account Manager

A.P. Moller - Maersk; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading logistics company is seeking a Sales Account Manager to drive business development within the Retail & Lifestyle sector. The role involves managing key accounts, understanding customer pain points, and implementing strategic solutions. Ideal candidates will have proven experience in logistics with strong customer relationship skills. This full-time position offers a great opportunity to work in a global environment and advance your career.

Qualifications

• Proven experience in logistics with a role in developing solutions for customers.
• Strong understanding of supply chain through education or work experience.
• Previous business development experience preferred.
• Self-motivated and performance driven.

Responsibilities

• Build an understanding of target customers and their needs.
• Design and implement a strategic business plan.
• Ensure cross-selling and up-selling opportunities are identified.
• Communicate trends and policies to assigned accounts.
• Update customer relationship management tools accurately.

Skills

Commercial role within logistics

Customer relationship building

Supply chain understanding

Excellent communication skills

Job description

Overview

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Role Overview

Retail & Lifestyle is one of the core verticals for Maersk with the largest footprint globally. As Sales Account Manager for Retail & Lifestyle, there is a strong focus on searching for new business development opportunities within the logistics and services environment, while managing any current accounts within the portfolio. This position would also involve managing some of our large regional and global key accounts. You will be required to quickly build relationships with our customers, having an ability to understand both their business needs as well as ours and to offer mutually beneficial solutions. This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.

Responsibilities

• Build a sound understanding of target customers and the assigned account base, working with these customers to identify pain points with a view of finding mutually beneficial solutions. Engage in consultative selling across all levels of the customers organization including the C-Suite
• Design and implement a strategic business plan that expands the company’s customer base and ensures a strong presence.
• Growth mindset and high change agility – has an ability to learn new things quickly and can adapt to and champion change with peers and others.
• Hunger – has an enthusiasm for the craft, is proactive in driving outcomes and getting things done. Has a high attention to detail.
• Collaboration – can bring people together in order to get the job done and/or drive more meaningful solutions.
• Customer centricity – can develop deep insights on the customer’s business by understanding their pain points and their supply chain goals to co-create solutions.
• Ensure that opportunities for cross-selling and up-selling are identified based on a deep understanding of the customer’s business model and pain points.
• Develop value propositions addressing the pain points across the entire supply chain. Develop account plans outlining growth opportunities and strategic engagement with these customers with specific initiatives.
• Communicates significant trends, rate changes and policies to assigned accounts. Ensure contracts and agreements for specific customer solutions are validated and signed off (service agreements, credit agreements, supplier contracts, etc.) as per corporate guidelines.
• Sharing of best practices within the team / locations.
• Ensures customer relationship management tools are updated accurately.
• Position Maersk as customer’s number one choice.

Who we are looking for

• Proven experience in a commercial role within the logistics industry with a role in developing solutions for customers.
• Strong understanding of supply chain through education or work experience.
• Previous business development experience preferred, with a sound understanding of logistics and solutions selling.
• Great relationship building skills, customer oriented.
• Excellent communication, and stakeholder management skills, as well as an ability to be both persuasive and influential.
• Self-motivated and performance driven.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Industries

• Transportation, Logistics, Supply Chain and Storage and Warehousing