Lead Logistics Specialist

Maersk; Pune District; Hybrid; INR 300,000 - 600,000; Full time

Job summary

Maersk is seeking a proactive professional to support the creation and update of shipping documents and customer invoices. The role requires clear communication with customers and internal teams, problem-solving under pressure, and flexibility to adapt to changing operational needs.

Basic knowledge of bookings, shipping, and air cargo operations is beneficial. Join Maersk to contribute to a global logistics network with a focus on service quality and customer satisfaction.

Qualifications

• Strong communication with customers and internal stakeholders.
• Proven problem-solving abilities under high-pressure situations.
• Flexible and adaptable approach to changing business and operational requirements.
• Basic knowledge of bookings, shipping, logistics, cargo handling, and air cargo operations.
• Solid customer service background with focus on service quality and customer satisfaction.

Responsibilities

• Engage effectively with customers and internal stakeholders with strong communication.
• Handle complex and high-pressure situations with problem-solving.
• Be flexible and adaptable to changing business and operational requirements.
• Apply basic knowledge of bookings, shipping, logistics, cargo handling, and air cargo operations.
• Maintain high-quality customer service and satisfaction.

Skills

Communication skills

Problem-solving

Adaptability

Customer service

Shipping knowledge

Job description

Acts as the owner of the job file and has responsibility for creating and updating of shipping documents and Customer Invoices in the system. At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what is possible- setting new benchmarks for efficiency, sustainability, and excellence. We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade. Join us as we leverage cutting-edge technologies and create global opportunities. Lets sail together towards a brighter, more sustainable future with Maersk.

Key Responsibilities:

• Strong communication skills with the ability to engage effectively with customers and internal stakeholders
• Proven problem-solving abilities, including handling complex and high-pressure situations
• Flexible and adaptable approach to changing business and operational requirements
• Basic knowledge of bookings, shipping, logistics, cargo handling, and air cargo operations
• Solid customer service background with a focus on service quality and customer satisfaction

What We Offer:

• Impact: Be part of a team that directly contributes to global operations.
• Opportunity: Unlock professional and personal growth through diverse career pathways.
• Innovation: Work with a team that embraces technology and continuous improvement.
• Global Exposure: Collaborate across geographies and cultures.
• Work-Life Balance: Flexible working arrangements to support your well-being.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process.

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A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customers supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.

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