Lead Logistics Specialist

A.P. Moller - Maersk; Pune District; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Global exposure

Flexible work arrangements

Career growth

Innovation culture

Diversity & inclusion

Job summary

Maersk in Pune, India is seeking a proactive logistics professional to own the creation and updating of shipping documents and customer invoices. The role requires strong communication, problem-solving, and adaptability to drive accurate and timely customer service.

Join Maersk to work within a global logistics leader, collaborating across geographies and cultures while contributing to innovative and sustainable operations in a dynamic environment.

Qualifications

• Excellent communication with customers and stakeholders.
• Ability to handle high-pressure situations and complex cases.
• Familiarity with bookings, shipping, logistics, and air cargo operations.

Responsibilities

• Own the end-to-end ownership of shipping documents and customer invoices in the system.
• Engage effectively with customers and internal stakeholders to resolve queries.
• Adapt to changing business and operational requirements with a proactive mindset.
• Coordinate bookings, shipping, cargo handling, and air cargo operations as needed.
• Deliver high-quality customer service to ensure satisfaction and timely resolution.

Skills

Communication

Problem solving

Adaptability

Bookings & shipping

Customer service

Job description

Acts as the owner of the job file and has responsibility for creating and updating of shipping documents and Customer Invoices in the system.

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

Key Responsibilities:

• Strong communication skills with the ability to engage effectively with customers and internal stakeholders
• Proven problem-solving abilities, including handling complex and high‑pressure situations
• Flexible and adaptable approach to changing business and operational requirements
• Basic knowledge of bookings, shipping, logistics, cargo handling, and air cargo operations
• Solid customer service background with a focus on service quality and customer satisfaction

What We Offer:

• Impact: Be part of a team that directly contributes to global operations.
• Opportunity: Unlock professional and personal growth through diverse career pathways.
• Innovation: Work with a team that embraces technology and continuous improvement.
• Global Exposure: Collaborate across geographies and cultures.
• Work-Life Balance: Flexible working arrangements to support your well‑being.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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