Salary up To 37 K |Customer Support Executive | International Process

Red Hibiscus Info Solutions; Gurugram District; On-site; INR 346,000 - 402,000; Full time

Benefits offered by this job

Cab facility

Job summary

Red Hibiscus Info Solutions in Gurugram is seeking a Customer Service Associate to handle international voice support, assisting customers and providing accurate solutions to ensure a positive experience.

Requirements include excellent English communication, an Undergraduate/Graduate degree, and willingness to work from office with rotational shifts. 5-day work week, 2 rotational offs, cab facility provided. Freshers and experienced candidates can apply.

Qualifications

• Undergraduate or graduate degree required.
• Excellent English communication skills.
• Willingness to work from the office with rotational shifts.

Responsibilities

• Handle customer queries over international voice calls.
• Provide accurate solutions and ensure a positive customer experience.
• Maintain high standards of customer satisfaction and service quality.
• Communicate professionally with customers in English.

Skills

Excellent English communication

Education

Undergraduate / Graduate

Job description

Job Details

• Process: It's a 100% International Voice Process (Inbound/Customer Support)
• Role: Customer Service Associate
• Job Type: Work From Office (WFO)
• Eligibility: Undergraduate / Graduate
• Experience: Freshers and experienced candidates; both can apply

Key Responsibilities

• Handle customer queries over international voice calls.
• Provide accurate solutions and ensure a positive customer experience.
• Maintain high standards of customer satisfaction and service quality.
• Communicate professionally with customers in English.

Salary & Benefits

• CTC: Up to 36,000 per month
• In-Hand Salary: Up to 31,000 per month
• Performance-Linked Incentive (PLI): 2,000 per month
• Cab Facility: Both-side cab facility available

Work Schedule

• 5 Days Working
• 2 Rotational Week Offs
• Rotational Shifts

Mandatory Requirement

• Excellent English communication skills are a must.
• Willingness to work from the office and in rotational shifts.