Ruby on Rails Developer

RingCentral; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A leading communication technology provider in Bengaluru seeks a Sr. Development Engineer to design and implement digital channel solutions using Ruby on Rails. The ideal candidate will have over 10 years of software development experience, with a strong focus on backend systems and proficiency in modern cloud technologies like AWS. This full-time role offers the opportunity to shape customer engagement through innovative technology.

Qualifications

• 10+ years of experience in engineering software development roles.
• Strong backend experience in Ruby on Rails.
• Hands-on experience with Docker, Kubernetes, and AWS.

Responsibilities

• Design and build digital channel solutions using Ruby on Rails.
• Work across backend services integrated with MongoDB and Redis.
• Contribute to deployment automation in a Docker and AWS environment.

Skills

Backend development in Ruby on Rails

Frontend experience in ReactJS

MongoDB

Redis

Docker

Kubernetes

AWS

Code quality optimization

Automation testing with RSpec

Education

Bachelor's degree in Computer Science or related field

Tools

Jenkins

ArgoCD

Capybara

Selenium

Job description

Overview

RingCX is RingCentral’s next-generation AI-powered Contact Center solution, designed to deliver seamless, intelligent, and personalized customer experiences across digital and voice channels. Built with a modern microservices architecture and deep AI integrations, it empowers businesses to automate, analyze, and act in real-time. Join us in shaping the future of customer engagement — where speed, empathy, and intelligence converge. Be part of a team that’s redefining how the world connects.

We’re currently looking for: Sr. Development Engineer (SDE-4)

Responsibilities

• Design, Build/Create digital channel solutions using Ruby on Rails, and classic Rails ERB.
• Work across backend services integrated with MongoDB, Redis, Sidekiq, and Memcached.
• Contribute to deployment automation and observability in a Docker, Kubernetes, and AWS environment, using Jenkins and ArgoCD for CI/CD.
• Promote and contribute to automation across all test layers using RSpec, Capybara, and Selenium.
• Be a technical leader and a go-to person for your area, and a sounding board for other peers in other areas and teams - be an end-2-end owner of solutions implemented, actively support them from the proof of concept through production deployment
• Perform design, and code reviews for the RingCX team and continuously look for opportunities to improve and optimize code quality
• Provide mentorship to junior team members, become a center of competence on every part of the product you contribute to
• Be ready to provide technical assistance and guidance to service engineering teams that answer customer requests
• Work in a distributed team spanning across multiple time zones
• Effectively communicate and collaborate on design and technology with management and other engineering teams

Qualifications

• Bachelor\'s degree in Computer Science, Engineering or a related field or equivalent, is required
• 10+ years in engineering software development roles with strong backend experience in Ruby on Rails, frontend experience in ReactJS or Rails ERB.
• Deep expertise in event-driven, highly available, scalable systems using MongoDB, Redis, Sidekiq, and Memcached.
• Familiarity with Faye Server/WebSocket-based real-time application design.
• Hands-on experience with RSpec and Capybara/Selenium for backend and UI automation testing.
• Proficiency in working within Docker, Kubernetes, and AWS deployments using Jenkins/ArgoCD.
• Comfortable with frontend/backend integration and performance-sensitive design.
• Deep understanding of micro services architecture paradigm, event driven system design, distributed systems, eventual consistency principles
• RDBMS skills: writing advanced queries, designing table structure / indexes / triggers, query optimization / query plan analysis
• Experience with at least one public cloud platform, preferably with AWS

Nice to have

• Industry experience in UCaaS/CCaaS, Telephony and PBX domains

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology

Industries

• Software Development

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