RTO-Document Coordinator

Tractor Junction; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Astanor Ventures seeks a detail-oriented Document Coordinator to manage end-to-end RTO processes, including RC transfers, documentation, field visits, and backend follow-ups in Ahmedabad/Pune/Nashik.

You will visit RTOs, submit and verify documents, track case status in Excel, coordinate with lenders, customers, dealers and internal teams, and ensure timely closure of cases.

Responsibilities

• visit RTOs for RC transfer and case processing
• submit, collect and verify documents
• follow up daily on assigned cases and resolve RTO objections
• update case status in system/Excel
• coordinate with lenders, customers, dealers and internal teams
• ensure timely closure of cases

Job description

Job Title: Document Coordinator – RTO. Locations: Ahmedabad, Gujarat (GJ) | Pune/Nashik, Maharastra. Role Overview: Manage end-to-end RTO processes including RC transfers, documentation, field visits, and backend follow-ups.

Key Responsibilities

• visit RTOs for RC transfer and case processing
• submit, collect and verify documents
• follow up daily on assigned cases and resolve RTO objections
• update case status in system/Excel
• coordinate with lenders, customers, dealers and internal teams
• ensure timely closure of cases