Document Coordinator - RTO

Tractorjunction; Kanpur; On-site; INR 240,000 - 360,000; Full time

Job summary

Tractorjunction in India is seeking a proactive Document Coordinator for RTO locations across PAN India. You will manage end-to-end RTO processes, including RC transfers, documentation, field visits, and backend follow-ups, coordinating with lenders, customers, dealers and internal teams to ensure timely case closures.

The role blends field execution with office coordination, requiring diligent record-keeping in systems and Excel, regular follow-ups, and clear communication to resolve objections

Qualifications

• Visit RTOs for RC transfer and other case processing work.
• Submit, collect, and verify required documents.
• Follow up daily on assigned cases and resolve RTO objections.
• Update case status in the system/Excel and maintain proper records.
• Coordinate with lenders, customers, dealers, and internal teams for smooth execution.
• Ensure timely closure of cases through proper and regular follow-up.

Responsibilities

• Visit RTOs to process RC transfers and related tasks.
• Submit and verify required documents; ensure accuracy.
• Proactively follow up on cases and address RTO objections.
• Keep case status updated in the system and spreadsheets.
• Coordinate with stakeholders to ensure smooth execution and closure.

Job description

Job Summary

Job Title: Document Coordinator - RTO Locations: PAN India Role Overview: We are looking for a proactive and responsible Document Coordinator - RTO with a strong RTO network to manage end-to-end RTO processes, including RC transfers, documentation, field visits, and backend follow-ups. The role involves both field execution and office coordination to ensure timely and smooth case closures.

Responsibilities

• Visit RTOs for RC transfer and other case processing work.
• Submit, collect, and verify required documents.
• Follow up daily on assigned cases and resolve RTO objections.
• Update case status in the system/Excel and maintain proper records.
• Coordinate with lenders, customers, dealers, and internal teams for smooth execution.
• Ensure timely closure of cases through proper and regular follow-up.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.