Document Coordinator - RTO

Carrerlift; Pune District, Ahmedabad District, Kanpur, Bareilly; On-site; INR 240,000 - 420,000; Full time

Job summary

Carrerlift in Pune, India is seeking a Document Coordinator – RTO to manage end-to-end RC transfers, document handling, and case follow-ups. You will visit RTOs, verify documents, update status in Excel, and coordinate with lenders, customers, dealers, and internal teams to ensure timely closures.

The role requires meticulous record-keeping and proactive communication to resolve RTO objections and maintain smooth execution of all cases.

Responsibilities

• Visit RTOs for RC transfer and case processing
• Submit, collect, and verify required documents
• Follow up daily on assigned cases and resolve RTO objections
• Update case status in the system/Excel and maintain proper records
• Coordinate with lenders, customers, dealers, and internal teams for smooth execution
• Ensure timely closure of cases through proper and regular follow-up

Job description

Job Title: Document Coordinator – RTO. Role Overview: Manage end-to-end RTO processes including RC transfers, documentation, field visits, and backend follow-ups. Responsibilities: Visit RTOs for RC transfer and case processing; submit, collect, and verify required documents; follow up daily on assigned cases and resolve RTO objections; update case status in the system/Excel and maintain proper records; coordinate with lenders, customers, dealers, and internal teams for smooth execution; ensure timely closure of cases through proper and regular follow-up.