RSA Archer Administrator

Consult Asia; Nagpur District; On-site; INR 600,000 - 900,000; Full time

Job summary

Consult Asia is seeking an RSA Archer Administrator to manage and support the Archer platform, including user access, configurations, incident troubleshooting, and data feeds. The role requires handling ServiceNow tickets, DR support, and maintaining SOPs/runbooks to meet SLA commitments.

The candidate should have 3-5 years in RSA Archer administration with expertise across access control, data feeds, ServiceNow, SQL, and Active Directory, and provide reliable 24x7 production support.

Qualifications

• 3-5 years of RSA Archer administration/support experience.
• Expertise in access control, data feeds, ServiceNow, SQL, Active Directory.
• Proven ability to troubleshoot incidents and provide 24x7 production support.

Responsibilities

• Administer and support RSA Archer platform, manage user access and configurations, troubleshoot incidents.
• Monitor data feeds and handle ServiceNow tickets to resolution, ensure SLA compliance.

Skills

RSA Archer administration

Access control

Data feeds

ServiceNow

SQL

Active Directory

Troubleshooting

24x7 production support

Job description

Administer and support RSA Archer platform, manage user access and configurations, troubleshoot incidents, monitor data feeds, handle ServiceNow tickets, support DR and certificate activities, and maintain SOPs/runbooks ensuring SLA compliance.

Required Candidate profile

3-5 years of RSA Archer administration/support experience with expertise in access control, data feeds, ServiceNow, SQL, Active Directory, troubleshooting, and 24x7 production support.