RPO Consultant Vikhroli

Mployee.me; Mumbai; On-site; INR 900,000 - 1,100,000; Full time

Job summary

Mployee.me in Mumbai is seeking an experienced recruitment coordinator to manage end-to-end hiring, stakeholder communication, and ATS maintenance within an RPO framework. The role focuses on delivering a smooth candidate experience and timely hires across client projects.

You will coordinate with clients’ HR teams, schedule interviews, track progress, generate reports, and ensure joining formalities are completed, while upholding process compliance and continuous improvement.

Qualifications

• End-to-end recruitment experience is preferred.
• Ability to coordinate with multiple stakeholders.
• Familiarity with ATS and reporting processes is a plus.

Responsibilities

• Coordinate end-to-end recruitment activities from requirement understanding to joining follow-up.
• Collaborate with hiring managers on job requirements, priorities, and timelines.
• Maintain ATS records in SAP SuccessFactors or client’s ATS and ensure data accuracy.
• Prepare and share daily, weekly, and monthly recruitment reports.
• Manage candidate communications, interview scheduling, and offer coordination.
• Identify risks and drive process improvements to ensure timely hires.

Job description

Roles and Responsibilities

1. Recruitment and Hiring Coordination

• Manage end-to-end recruitment activities, from understanding the hiring requirement and sourcing candidates to interview coordination, offer management, and joining follow-up.
• Work closely with hiring managers to understand job requirements, candidate expectations, hiring priorities, and timelines.
• Coordinate with recruiters, candidates, interview panels, and other stakeholders to ensure the hiring process runs smoothly.
• Track the progress of open positions and follow up regularly to avoid delays at any stage of the recruitment process.
• Support candidate screening, profile submission, interview scheduling, feedback collection, and offer coordination as required.
• Maintain regular communication with candidates throughout the recruitment process to ensure a positive candidate experience.

2. Stakeholder Management

• Act as the primary point of coordination between the clients HR team, hiring managers, candidates, and the PERSOL recruitment team.
• Build effective working relationships with hiring managers and understand their recruitment needs and expectations.
• Follow up with stakeholders for interview feedback, approvals, interview availability, offer decisions, and other pending actions.
• Escalate recruitment challenges, delays, and process-related issues to the appropriate stakeholders in a timely manner.
• Participate in regular client meetings and recruitment review calls to discuss hiring progress, priorities, and pending requirements.

3. ATS and SuccessFactors Management

• Manage recruitment activities and maintain accurate candidate and requisition information in the client’s ATS, including SAP SuccessFactors where applicable.
• Create and update candidate records, job requisitions, interview stages, feedback, offer details, and recruitment status in the system.
• Ensure all recruitment activities and candidate records are updated accurately and within the required timelines.
• Monitor requisition status and ensure that system records reflect the actual progress of each position.
• Follow the client’s recruitment processes, documentation requirements, approval workflows, and system guidelines.
• Coordinate with the client’s HR operations or system support team to resolve ATS-related issues and ensure smooth process execution.

4. Recruitment Operations and Reporting

• Maintain and update recruitment trackers, open-position reports, interview schedules, offer trackers, and joining reports.
• Prepare and share daily, weekly, and monthly recruitment reports as required by the client.
• Track key recruitment metrics such as open positions, profiles submitted, interviews scheduled, feedback pending, offers released, and candidates joined.
• Monitor turnaround times at different stages of recruitment and follow up on delays.
• Ensure recruitment data is accurate, up to date, and readily available for client reviews and reporting.
• Support recruitment audits, process reviews, and other operational activities related to the RPO engagement.

5. Candidate and Offer Management

• Maintain regular contact with candidates and keep them informed about interview schedules, feedback, offer status, and joining formalities.
• Coordinate salary discussions, offer approvals, documentation, and expected joining dates with the relevant stakeholders.
• Follow up with selected candidates until they join the client organisation.
• Identify and highlight potential risks such as offer dropouts, delayed decisions, and joining concerns.
• Ensure candidate documentation and recruitment records are completed as per the client’s process requirements.

6. Process Compliance and Continuous Improvement

• Follow the client’s recruitment policies, standard operating procedures, confidentiality requirements, and agreed service-level timelines.
• Ensure recruitment activities are completed in line with the agreed RPO delivery model and client expectations.
• Identify gaps in recruitment coordination, system updates, and reporting, and work with stakeholders to improve process efficiency.
• Maintain proper records and ensure consistency in recruitment processes across assigned positions.
• Support additional recruitment operations and coordination activities based on business requirements.