ACS International India is seeking a highly organized and process-oriented Recruitment Operations & Talent Acquisition Coordinator to support end-to-end recruitment operations. This role will ensure recruitment processes run efficiently, hiring data remains accurate, candidates receive positive experience, and all stakeholders adhere to recruitment governance standards.
Position: Operations and Talent Coordinator
Location: Pune
Contract Role: 6 Months
Key Responsibilities
Recruitment Operations
- Own and maintain recruitment operations across all business divisions.
- Ensure all open requisitions are accurately maintained and updated in the ATS.
- Monitor hiring workflow adherence and recruitment process compliance.
- Generate weekly hiring reports, dashboards, and recruitment metrics.
- Support recruiters and hiring managers throughout the recruitment lifecycle.
ATS Administration & Governance
- Maintain complete and accurate ATS records throughout the hiring process.
- Ensure candidate stages, interview outcomes, and requisition statuses are updated on a timely basis.
- Conduct periodic audits to identify and rectify ATS data quality issues.
- Train hiring stakeholders on ATS process requirements and best practices.
- Act as the first point of contact for ATS-related operational issues.
Interview Coordination
- Schedule interviews between candidates, recruiters, hiring managers, and interview panels.
- Coordinate assessments, technical evaluations, and stakeholder feedback collection.
- Ensure interview feedback is completed within agreed timelines.
- Manage candidate communications throughout the interview process.
Candidate Experience
- Serve as a key point of contact for candidates throughout the recruitment journey.
- Track and monitor Candidate Net Promoter Score (NPS) and candidate satisfaction metrics.
- Ensure timely communication, interview scheduling, feedback updates, and offer coordination.
- Identify opportunities to improve candidate experience and employer branding.
Recruitment Reporting & Analytics
- Maintain and update recruitment dashboards.
- Track hiring pipeline health, aging requisitions, conversion ratios, and offer acceptance rates.
- Prepare weekly and monthly recruitment reports for HR and business leaders.
- Support workforce planning and hiring forecast activities.
Vendor Management
- Maintain consultant and recruitment agency trackers.
- Monitor vendor performance against agreed service levels.
- Track candidate submissions, closures, and hiring source effectiveness.
- Coordinate invoices and vendor documentation as required.
Offer & Onboarding Support
- Support offer generation and documentation processes.
- Coordinate pre-joining engagement activities.
- Track joining confirmations and recruitment funnel conversions.
Partner with HR Operations to ensure smooth candidate handoff for onboarding