RPA Production Support + Development : 3 Yrs

Mizuho; Chennai District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Mizuho Global Services Pvt Ltd in Chennai is seeking an experienced RPA Production Support specialist. You will manage L2/L3 support for UiPath automation and assist in development efforts to improve existing scripts.

You will troubleshoot, perform RCA, and collaborate with business teams to ensure stable, compliant automation for banking processes.

Qualifications

• BE/BTech or BSc in IT/CS with strong analytics.
• 3+ years in RPA development and production support.
• Hands-on with UiPath Orchestrator and troubleshooting.

Responsibilities

• Provide L2/L3 RPA production support and issue resolution.
• Develop and enhance RPA solutions using UiPath Studio.
• Collaborate with business teams and perform RCA for recurring issues.

Skills

RPA development

Troubleshooting

Root cause analysis

Stakeholder communication

Education

BE/BTech

BSc IT/Computer Science

Tools

UiPath Orchestrator

UiPath Studio

Jira

ServiceNow

Confluence

Git

APIs

Job description

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

What’s in it for you?

o Immense exposure and learning

o Company of highly passionate leaders and mentors

o Ability to build things from scratches

Know more about MGS:

Shifts :- 11.30am to 11.30pm IST - Rotational shifts

Key Responsibilities Technical Knowledge/Skills

RPA Production Support (L2/L3) – 80%

• Strong understanding of how RPA technologies interface with business applications
• Strong hands-on experience in UiPath Orchestrator
• Log analysis and troubleshooting production issues
• Root Cause Analysis (RCA) for recurring issues and implementation of preventive fixes

Development / Enhancements – 20%

• Design, develop, test, and deploy RPA solutions/enhancements using UiPath Studio
• Maintain existing automation scripts and implement fixes/enhancements as required
• Ensure adherence to best practices in RPA development, documentation, and deployment
• Requirement gathering support, UAT support, and experience in test case creation
• Structured and logical approach to working
• Strong problem-solving skills; able to think clearly under pressure
• Ability to work with business
• Self-motivated with a keen interest in gaining investment banking experience

Preferred (Good to have)

• UiPath certification (Associate or Developer/Advanced) – MUST
• Power application experience/knowledge
• Exposure to SQL,APIs, OCR& integration with other applications
• Exposure to Confluence and version control tools (e.g., Git)- MUST

Qualifications

• Strong educational background with BE/BTech, BSc IT/Computer Science
• Postgraduates with technical degrees will be preferred

Experience :- Relevant 3+ years in RPA Development and production support , UiPath Orchestrator, troubleshooting , Jira/ServiceNow.