RPA Developer and support

Mizuho Global Services; Chennai; On-site; INR 1,200,000 - 2,500,000; Full time

Job summary

Mizuho Global Services Pvt Ltd (MGS) in Chennai is seeking an experienced RPA professional to support production operations and develop enhancements using UiPath Studio.

You will handle L2/L3 production support, monitor jobs, asset health, and collaborate with business teams, Jira/ServiceNow, and QA for UAT. Total experience 4–10 years with UiPath Orchestrator, RPA development, and automation governance, in a banking IT environment.

Qualifications

• Experience with UiPath Orchestrator and RPA development.
• Ability to monitor jobs, schedules, and queues in production.
• Experience with Jira/ServiceNow for ticket management.
• Knowledge of log analysis and root cause analysis.
• Familiarity with API integrations and OCR technologies.

Responsibilities

• Provide L2/L3 RPA production support.
• Design, develop, and deploy RPA solutions using UiPath Studio.
• Maintain and enhance existing automation scripts.
• Collaborate with business teams and support UAT.

Skills

RPA concepts

Troubleshooting

Communication

Problem solving

Business liaison

Education

BE/BTech

BSc IT/CS

Postgraduate degree a plus

Tools

UiPath Studio

UiPath Orchestrator

Jira

ServiceNow

Confluence

Git

SQL

APIs

OCR

Job description

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and overseas offices and Mizuhos group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGSs development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

Whats in it for you?

• Immense exposure and learning
• Excellent career growth
• Company of highly passionate leaders and mentors
• Ability to build things from scratch

Know more about MGS: -

https://www.mizuhogroup.com/asia-pacific/mizuho-global-services

Position/role- RPA production support + Development

Job Location: - Perungudi, Chennai

Shifts :- 12.30am to 12.30pm IST - Rotational shifts

Notice period: - immediate joiners to 30 days

Key Responsibilities Technical Knowledge/Skills &

1. RPA Production Support (L2/L3) 80%

• Strong understanding of how RPA technologies interface with business applications
• Strong hands-on experience in UiPath Orchestrator
• Monitoring jobs, triggers/schedules, queues/transactions
• Bot health checks, retries/reruns, failure handling
• Log analysis and troubleshooting production issues
• Ticket management using Jira / ServiceNow
• Root Cause Analysis (RCA) for recurring issues and implementation of preventive fixed

1. Development / Enhancements 20%

• Design, develop, test, and deploy RPA solutions/enhancements using UiPath Studio
• Maintain existing automation scripts and implement fixes/enhancements as required
• Ensure adherence to best practices in RPA development, documentation, and deployment
• Requirement gathering support, UAT support, and experience in test case creation

Key behaviours/competencies

• Excellent communication skills
• Structured and logical approach to working
• Strong problem-solving skills; able to think clearly under pressure
• Ability to work with business
• Self-motivated with a keen interest in gaining investment banking experience

Preferred (Good to have)

• UiPath certification (Associate or Developer/Advanced) MUST
• Power application experience/knowledge
• Exposure to SQL,APIs, OCR& integration with other applications
• Exposure to Confluence and version control tools (e.g., Git)

Qualifications

• Strong educational background with BE/BTech, BSc IT/Computer Science
• Postgraduates with technical degrees will be preferred

Experience :-

Total / Relevant exp- relevant between 4-10yrs -- UiPath Orchestrator + RPA Development & production support + troubleshooting + Jira/ServiceNow.

Thanks!