RPA Business Analyst

Flight Centre Travel Group; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Market-aligned remuneration

Comprehensive medical coverage

Paid annual leave

Access to industry discounts

Career advancement opportunities

Job summary

Flight Centre Travel Group is seeking an experienced Senior Business Analyst specialized in UiPath for their Digital Center of Excellence in Dadri, Uttar Pradesh, India. The role involves process analysis, stakeholder management, and delivering effective automation solutions. Candidates should have at least 5 years of experience as a Business Analyst and a strong background in RPA, particularly with UiPath. The position offers a comprehensive benefits package including medical coverage, annual leave, and career advancement opportunities.

Qualifications

• 5+ years as a Business Analyst is required.
• At least 3 years in RPA and UiPath implementations is necessary.
• UiPath Business Analyst or RPA Developer certifications are preferred.

Responsibilities

• Identify and prioritize automation opportunities with stakeholders.
• Elicit business requirements for automation projects.
• Act as liaison between business teams and RPA developers.

Skills

Strong analytical skills

Knowledge of UiPath Studio

Proficiency in workflow documentation

Excellent communication skills

Familiarity with Agile methodologies

Experience in ROI calculation

Education

Bachelor’s degree in Business, Computer Science, or related field

Tools

Microsoft Visio

Lucidchart

Job description

We are looking for an experienced Senior Business Analyst with expertise in UiPath to join our Digital Center of Excellence (COE). The ideal candidate will have strong experience in process analysis, automation strategy, and stakeholder management to deliver impactful automation solutions. This position requires a deep understanding of UiPath capabilities and a proven ability to drive automation initiatives from inception to deployment.

Process Analysis and Documentation

• Collaborate with business stakeholders to identify, analyze, and prioritize automation opportunities.
• Conduct detailed process assessments, documenting current-state workflows, pain points, and areas for improvement.
• Design future-state process maps and RPA solutions using UiPath’s capabilities.

Requirements Gathering and Solution Design

• Elicit and document business requirements, functional specifications, and acceptance criteria for automation projects.
• Work closely with technical teams to design scalable and efficient automation solutions.
• Ensure alignment between business needs and UiPath platform features.

Project Delivery

• Act as the primary liaison between business teams and RPA developers throughout the project lifecycle.
• Coordinate User Acceptance Testing (UAT) and support deployment activities.
• Monitor and report on project progress, addressing issues promptly to ensure timely delivery.

Governance and Best Practices

• Assist in developing and adhering to RPA governance frameworks, standards, and best practices.
• Contribute to the COE knowledge base by creating and maintaining documentation, templates, and guidelines.
• Champion continuous improvement initiatives to optimize automation processes and outcomes.

Stakeholder Engagement

• Build strong relationships with business units to promote RPA adoption and innovation.
• Conduct training and workshops to educate stakeholders on automation capabilities and best practices.

Required Qualifications

• Minimum 5+ years as a Business Analyst.
• At least 3 years in RPA and UiPath implementations.

Education

• Bachelor’s degree in Business, Computer Science, or a related field.

Certifications

• UiPath Business Analyst or RPA Developer certifications (preferred).

Skills and Competencies

• Strong analytical skills with a proven track record in process optimization.
• In-depth knowledge of UiPath Studio, Orchestrator, and other UiPath tools.
• Proficiency in documenting workflows using tools such as Microsoft Visio, Lucidchart, or equivalent.
• Excellent communication and presentation skills, able to engage both technical and non‑technical stakeholders.
• Familiarity with Agile methodologies and tools.
• Experience in ROI calculation and benefit realization for automation projects.

Preferred Skills

• Experience in developing Process Design Documents (PDD) and Solution Design Documents (SDD).
• Exposure to AI and machine learning integrations within RPA projects.
• Knowledge of change management principles to support organizational transformation.

Benefits and Perks

Market‑aligned remuneration and competitive salary.

Comprehensive medical coverage, accidental insurance, and term insurance.

Paid annual leave and paternity leave.

Access to industry discounts and travel perks.

Career advancement opportunities across the company globally.

Inclusive and diverse workplace commitment.

Equal Opportunity Employer

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are and foster inclusivity and collaboration. We celebrate you.