Robot Service Engineer

Fanuc; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Fanuc India is seeking a service engineer to attend robot maintenance calls and provide technical support to customers across designated zones. You will develop strong relationships with key stakeholders and drive improvements by analyzing system data.

The role involves travel within the territory, including overnight stays, to ensure customers operate robots at peak performance. The ideal candidate has 2+ years of robot maintenance experience and a Diploma/BE/B.Tech in Electrical, Electronics,

Qualifications

• 2+ years of robot maintenance experience is required.
• Diploma / BE/ B.Tech in Electrical/ Electronics/ Mechatronics/ Mechanical Engineering with 60%+ throughout academics.
• Prefer candidates with hands-on service experience in robotics or industrial automation.

Responsibilities

• Attend service maintenance calls for robots and provide technical support to customers.
• Perform system analysis and interpret data to recommend improvements.
• Support zone accounts to ensure customer operations run at optimal levels.
• Build strong relationships with key stakeholders in assigned customers.
• Travel within the assigned territory (local and overnight) as needed.

Skills

Robot maintenance

Education

Diploma / BE/ B. Tech in Electrical/ Electronics/ Mechatronics/ Mechanical Engineering

Job description

Role & responsibilities

• To attend service maintenance calls for Robots
• Provide technical support to customers; identifying and resolving customer challenges.
• Provide routine service support in respective zone accounts to execute agreed upon customer system assurance and continuous improvement plans.
• Develop strong relationships with the key stakeholders in the respective zone customers.
• Engage in problem solving by performing system analysis, interpreting data and providing recommendations to ensure customer operations are performing at optimal levels.
• Follow up with the customers for pending payments.(Accounts Receivables)
• Assist Sales team with market information on start-ups of new applications in both existing customers and in new accounts.
• There will be travel within assigned sales territory (local & overnight).

Preferred candidate profile

• Diploma / BE/ B. Tech in Electrical/ Electronics/ Mechatronics/ Mechanical Engineering with 60% above throughout academics.
• 2+ years of experience in Robot maintenance is must.