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HDFC Bank Limited is seeking a Relationship Manager for the Private Banking Group in Delhi. The role focuses on wealth management, client engagement, and cross-selling of banking products with a strong emphasis on CRM, target achievement, and relationship growth.
You will work under the Senior RM/Regional Head, handling high-net-worth clients, with travel as required. Graduation/PG in Marketing or Finance, and AMFI/NCFM/IRDA certifications are preferred to ensure up-to-date product knowledge.
Relationship Manager - Private Banking Group
Private Banking
Sr. Relationship Manager/Regional Head
Sales, Individual Contributor, Moderate/Extensive Travel
1.0
Enhance business development as per bank objectives and ensure quality customer service through wealth management techniques.
Achieve 55, 75, and 100 Lacs TPP and banking targets.
Meet absolute targets measured by achievement over target.
Achieve banking targets focusing on defined income objectives. Ensure base penetration with relevant products.
Achieve Rs 1,00,000 per customer from 75% of self-base for RM and self & team level for Senior RM.
Achieve 10% AUM growth for self-base for RM and self & team level for Senior RM.
Achieve client sign-on objectives including new-to-bank clients. Convert existing bank clients by offering PBG services.
Ensure quality customer interactions updated in CRM as per desk requirements. Adhere to Client Contact Management and Personal Meeting policies, updating CRM within timelines.
Deliver benchmarked solutions based on customer needs. Gather customer feedback on solutions provided.
Stay updated on functional and industry knowledge.
Set a positive example, guide staff through tasks, and build rapport.
Maintain strong knowledge in equity and related areas.
Focus on creating and achieving measures of excellence.
Set clear, achievable goals aligned with desk objectives and monitor progress.
Ensure timely updates of client solutions and product mix in CRM.
Graduation/Post-Graduation in Marketing/Finance.
AMFI Certification, NCFM Certification (Optional), IRDA.
Sales and influencing skills, banking product and process knowledge, relationship management, planning and organizing, communication.
Customers, Branch Banking Team, Operations, Product Team, Treasury, HLIC, Insurance CAM, MF Fund Houses Personnel, HSL Personnel.
Refer to the Job Description