RM-Wealth

HDFC Bank Limited; Kamrup Metropolitan; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

HDFC Bank Limited is seeking a Relationship Manager for the Private Banking Group in India. The role focuses on wealth management, client acquisition, and sustainable AUM growth while delivering premium customer service.

The candidate will manage relationships with high-net-worth clients, drive cross-sell of banking products, and ensure CRM updates and compliance with bank policies. Graduation/finance background and AMFI/NCFM/IRDA certs are valued.

Qualifications

• Graduation or post-graduation in Marketing or Finance.
• Strong sales and relationship-building skills.
• Knowledge of banking products and processes.
• Excellent communication and planning abilities.
• AMFI/NCFM/IRDA certifications are a plus.

Responsibilities

• Achieve annual private banking targets in TPP and banking products.
• Maintain CRM with timely client interactions.
• Drive client onboarding and cross-sell of PBG services.
• Collaborate with branches and product teams.
• Develop relationships and grow AUM.

Skills

Sales

Relationship management

Banking product knowledge

Planning and organizing

Communication

Education

Graduation/ Post-Graduation in Marketing/Finance

AMFI Certification

NCFM Certification

IRDA Certification

Job description

Job Title

Relationship Manager - Private Banking Group

Business Unit

Private Banking

Reporting To

Sr. Relationship Manager/Regional Head

Job Function and Role Type

Sales, Individual Contributor, Moderate/Extensive Travel

Version No

1.0

Job Purpose

Enhance business development as per bank objectives and ensure quality customer service through wealth management techniques.

Key Responsibilities

Slabs

Achieve 55, 75, and 100 Lacs TPP and banking targets.

Individual PBG Targets across TPP (40%)

Meet absolute targets measured by achievement over target.

Banking Targets - Individual (10%)

Achieve banking targets focusing on defined income objectives. Ensure base penetration with relevant products.

Customer level profitability objectives to be met self and team (10%)

Achieve Rs 1,00,000 per customer from 75% of self-base for RM and self & team level for Senior RM.

AUM Growth objectives to be met self and team (10%)

Achieve 10% AUM growth for self-base for RM and self & team level for Senior RM.

Client sign on objectives as defined by Business Head (10%)

Achieve client sign-on objectives including new-to-bank clients. Convert existing bank clients by offering PBG services.

Customer Relationship Management Objective (10%)

Ensure quality customer interactions updated in CRM as per desk requirements. Adhere to Client Contact Management and Personal Meeting policies, updating CRM within timelines.

Client Solutions and Product Mix Objective (10%)

Deliver benchmarked solutions based on customer needs. Gather customer feedback on solutions provided.

Functional/Industry Knowledge

Stay updated on functional and industry knowledge.

Developing people & relationships

Set a positive example, guide staff through tasks, and build rapport.

Research excellence

Maintain strong knowledge in equity and related areas.

Result and Process Orientation

Focus on creating and achieving measures of excellence.

Strategic Planning

Set clear, achievable goals aligned with desk objectives and monitor progress.

CRM within prescribed timelines

Ensure timely updates of client solutions and product mix in CRM.

Education:

Graduation/Post-Graduation in Marketing/Finance.

Certifications:

AMFI Certification, NCFM Certification (Optional), IRDA.

Key Competencies

Sales and influencing skills, banking product and process knowledge, relationship management, planning and organizing, communication.

Major Stakeholders

Customers, Branch Banking Team, Operations, Product Team, Treasury, HLIC, Insurance CAM, MF Fund Houses Personnel, HSL Personnel.