BBWC-RM

HDFC Bank Limited; Mumbai; Presencial; INR 1.200.000 - 2.400.000; Jornada completa

Descripción de la vacante

HDFC Bank Limited is seeking a Relationship Manager for Business Banking Working Capital to acquire assets and manage a 30-40 BBG portfolio, delivering high-net-worth service and achieving business objectives.

Travel extensively to semi-urban/rural areas and moderately in metro areas, focusing on cross-sell, branch collaboration, and CRM discipline to optimize volumes and profitability.

Formación

• Postgraduate in Finance or Chartered Accountant degree required.
• Experience in relationship management and SME banking preferred.

Responsabilidades

• Achieve business targets on volumes and profitability for BBG customers; generate leads, update CRM, and ensure lead conversion.
• Identify potential customers, enhance product penetration, and coordinate with branch teams.
• Build relationships with internal and external customers, resolve queries, and provide daily banking services.

Conocimientos

Relationship management

Sales influence

Analytical ability

Interpersonal skills

Negotiation skills

Banking SME knowledge

Educación

Postgraduate in Finance

Chartered Accountant

Descripción del empleo

Job Title

Relationship Manager - Business Banking Working Capital (RM-BBWC)

Business Unit

Business Banking Working Capital

Reporting To

Cluster Head

Job Function and Role Type

Sales, Individual Contributor, Travel Required: Extensive in semi-urban/rural areas, moderate in metros/urban areas.

Job Purpose

Acquire new asset relationships through various channels and manage a portfolio of 30-40 BBG relationships. Maintain high-net-worth relationship management to deliver quality service and achieve business objectives.

Key Responsibilities

Business Development

Achieve business targets on volumes and profitability for BBG customers; Generate leads through branch interaction, update CRM, and ensure lead conversion; Identify potential customers, enhance product penetration, and strategize with branch teams; Conduct structured client calls, update CRM, and assign tasks to departments; Review portfolio performance with product groups and supervisors monthly; Ensure documentation pre- and post-disbursement and cross-sell liabilities, corporate salary accounts, and other products.

Customer relationship management

Build relationships with internal and external customers to ensure satisfaction; Prepare customer profiles, identify cross-sell opportunities, and resolve queries; Negotiate rates and charges with customers; Provide daily customer service, including cheque referrals, cash management, and trade transactions.

Education:

Postgraduate in Finance or Chartered Accountant.

Certifications:

None specified.

Key Competencies

Relationship management, sales and influencing, analytical ability, interpersonal and negotiation skills, understanding of banking and SME sectors.

Major Stakeholders

Customers, credit underwriting team, branch banking team, operations, treasury, legal and audit, and other cross-functional teams.

Required Skills

Refer to the Job Description