BBWC-RM

Hdfc Bank; Ahmedabad District; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

HDFC Bank Limited is seeking a Relationship Manager - Business Banking Working Capital (RM-BBWC) in Ahmedabad. The role focuses on acquiring new asset relationships and managing a portfolio of 30-40 BBG relationships, delivering high-net-worth service and achieving business objectives.

You will drive business development, cross-sell products, and maintain strong CRM records. Extensive travel across semi-urban, rural, and urban areas is expected to build and sustain key client relationships.

Qualifications

• Acquire new asset relationships and manage a portfolio of 30-40 BBG relationships.
• Deliver high-net-worth relationship management to provide quality service and achieve business objectives.
• Build strong client relationships and cross-sell banking products.

Responsibilities

• Achieve business targets on volumes and profitability for BBG customers; generate leads via branch interaction and CRM updates; identify cross-sell opportunities and coordinate with branches; ensure documentation pre- and post-disbursement.
• Build relationships with internal and external customers; resolve queries; negotiate rates and charges; provide daily customer service including cash management and trade transactions.

Skills

Relationship management

Sales

Analytical ability

Interpersonal skills

Negotiation skills

Education

Postgraduate in Finance or CA

Job description

Job Title

Relationship Manager - Business Banking Working Capital (RM-BBWC)

Business Unit

Business Banking Working Capital

Reporting To

Cluster Head

Job Function and Role Type

Sales, Individual Contributor, Travel Required: Extensive in semi-urban/rural areas, moderate in metros/urban areas.

Job Purpose

Acquire new asset relationships through various channels and manage a portfolio of 30-40 BBG relationships. Maintain high-net-worth relationship management to deliver quality service and achieve business objectives.

Key Responsibilities

Business Development

Achieve business targets on volumes and profitability for BBG customers; Generate leads through branch interaction, update CRM, and ensure lead conversion; Identify potential customers, enhance product penetration, and strategize with branch teams; Conduct structured client calls, update CRM, and assign tasks to departments; Review portfolio performance with product groups and supervisors monthly; Ensure documentation pre- and post-disbursement and cross-sell liabilities, corporate salary accounts, and other products.

Customer relationship management

Build relationships with internal and external customers to ensure satisfaction; Prepare customer profiles, identify cross-sell opportunities, and resolve queries; Negotiate rates and charges with customers; Provide daily customer service, including cheque referrals, cash management, and trade transactions.

Education:

Postgraduate in Finance or Chartered Accountant.

Certifications:

None specified.

Key Competencies

Relationship management, sales and influencing, analytical ability, interpersonal and negotiation skills, understanding of banking and SME sectors.

Major Stakeholders

Customers, credit underwriting team, branch banking team, operations, treasury, legal and audit, and other cross-functional teams.

Required Skills

Refer to the Job Description