Revenue Operations Manager

DropXcell; Kerala; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Finanshels is seeking a Revenue Operations Manager to build the operating system behind our revenue engine. You will connect Marketing, Sales, Partnerships and Customer Revenue through clean processes, reliable data, automation and reporting.

This role is not a CRM administrator; you will establish lifecycle stages, pipelines, dashboards and forecasting to make revenue predictable and scalable across a fast-growing SaaS environment.

Qualifications

• 4–8 years of experience in RevOps, Sales Ops, Marketing Ops or GTM Operations.
• Strong experience with CRM systems.
• Strong analytical ability.
• Experience building dashboards and funnel reporting.
• Strong understanding of sales and marketing metrics.
• Ability to design processes from scratch.
• Comfortable working across Marketing, Sales and Finance.
• Strong spreadsheet and data skills.
• Experience with automation tools is a major advantage.
• High ownership and attention to detail.

Responsibilities

• Own CRM architecture and data quality.
• Define lifecycle stages, pipelines and revenue processes.
• Improve lead routing and assignment.
• Build automated workflows and alerts.
• Ensure teams follow consistent CRM processes.
• Eliminate duplicate, missing and unreliable data.
• Track the full funnel from lead to revenue.
• Measure conversion by channel, campaign, salesperson, service and customer segment.
• Build leadership dashboards and daily/weekly/monthly revenue reporting.
• Create a single source of truth for revenue data.
• Improve sales processes and workflows.
• Support territory, target and incentive design.

Skills

CRM systems

Analytical ability

Dashboard reporting

Automation tools

Cross-functional collaboration

Tools

HubSpot

Power BI

Looker

Tableau

Excel / Google Sheets

Workflow automation tools

Job description

Finanshels is looking for a Revenue Operations Manager to build the operating system behind our revenue engine. You will connect Marketing, Sales, Partnerships and Customer Revenue through clean processes, reliable data, automation and reporting. This is not a CRM administration role. Your job is to make revenue predictable, measurable and scalable.

What You Will Own

CRM & Revenue Infrastructure:

• Own CRM architecture and data quality
• Define lifecycle stages, pipelines and revenue processes
• Improve lead routing and assignment
• Build automated workflows and alerts
• Ensure teams follow consistent CRM processes
• Eliminate duplicate, missing and unreliable data

Funnel Management:

• Track the full funnel from lead to revenue
• Measure conversion by channel, campaign, salesperson, service and customer segment
• Identify revenue leakage
• Build clear funnel definitions across Marketing and Sales

Reporting & Analytics:

• Build leadership dashboards
• Create daily, weekly and monthly revenue reporting
• Build channel attribution
• Track CAC, conversion, sales cycle, pipeline velocity and productivity
• Improve revenue forecasting
• Create a single source of truth for revenue data
• Improve sales processes and workflows
• Build SLA and follow-up tracking
• Support territory, target and incentive design
• Improve salesperson productivity reporting
• Help automate repetitive sales work

Marketing Operations:

• Connect marketing activity to revenue
• Improve campaign attribution
• Track lead quality by source
• Help Marketing understand which channels create revenue, not just leads

Revenue Planning:

• Support annual and quarterly revenue planning
• Build capacity models
• Track targets vs actuals
• Help leadership understand where growth is coming from and where it is breaking

What Good Looks Like

• Within 6-12 months:
• Clean and trusted CRM data
• Clear attribution across channels
• Accurate funnel reporting
• Better revenue forecasting
• Higher sales productivity
• Lower revenue leakage
• Leadership can identify problems without manually asking teams for data

Who We Are Looking For

• 4-8 years of experience in RevOps, Sales Ops, Marketing Ops or GTM Operations
• Strong experience with CRM systems
• Strong analytical ability
• Experience building dashboards and funnel reporting
• Strong understanding of sales and marketing metrics
• Ability to design processes from scratch
• Comfortable working across Marketing, Sales and Finance
• Strong spreadsheet and data skills
• Experience with automation tools is a major advantage
• High ownership and attention to detail

Preferred Tools / Experience

• Experience with some of the following is useful:
• HubSpot
• Power BI
• Looker
• Tableau
• Excel / Google Sheets
• Workflow automation tools

Ideal Background

Candidates from:

• SaaS
• Fintech
• B2B technology
• Tech-enabled services
• Marketplaces
• High-growth startups

Key Metrics

You will be measured on:

• Lead routing accuracy
• Forecast accuracy
• Funnel conversion
• Revenue leakage reduction
• Dashboard adoption

Location

India - Remote

Why This Role Matters

As Finanshels scales, we cannot run revenue using spreadsheets, fragmented reporting and individual knowledge. We need infrastructure that allows us to understand what is working, what is breaking and where the next unit of growth should come from. This role will build that infrastructure.