Revenue Assurance Manager

FieldAssist; Gurugram District; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

FieldAssist is seeking an experienced Business Finance Manager to own the end-to-end O2C process, strengthen revenue governance and automate billing in a fast-growing SaaS environment.

The role requires CA with 6–8 years post‑qualification experience, strong billing/revenue recognition expertise, and ability to partner with Sales, Customer Success, Legal, Product and Finance to prevent revenue leakage.

Qualifications

• CA with 6–8 years post‑qualification experience in a product/SaaS organization.
• Experience managing end-to-end O2C: billing, collections, revenue assurance.
• Proven leadership and mentoring of teams; drive performance and excellence.
• Strong stakeholder management across Sales, Customer Success, Legal, Product and Finance.
• Experience identifying revenue leakage and driving process improvements & automation.
• Analytical, problem‑solving and reconciliation skills with high attention to detail.

Responsibilities

• Own Revenue Assurance & O2C: lifecycle from contract to revenue realization.
• Review terms for accurate billing and revenue recognition; ensure pricing alignment.
• Maintain customer master (CIF) and generate proforma/tax invoices, credit/debit notes.
• Oversee billing styles: recurring, milestone, implementation-based."
• Review deferred/unbilled revenue; support Ind AS 115 revenue recognition; month-end reconciliations.
• Lead and strengthen controls across the revenue cycle; ensure policy adherence; SOP ownership.
• Drive automation in billing and revenue processes; monitor SLAs.
• Lead Revenue Assurance team; allocate work; maintain productivity.
• Collaborate with Sales for contract and pricing validation.

Skills

O2C management

Revenue assurance

Billing & invoicing

DSO monitoring

Stakeholder management

Education

CA (Chartered Accountant)

Tools

ERP systems

Billing software

Job description

About the Role

We are looking for an experienced Business Finance Manager to own and strengthen our end‑to‑end Order‑to‑Cash (O2C) process. The role is responsible for ensuring accurate customer onboarding, billing, collections governance, revenue accounting support, and revenue assurance while eliminating revenue leakage through robust controls and automation. The ideal candidate should have strong experience in SaaS or subscription‑based businesses and be comfortable partnering with Sales, Customer Success, Legal, Product, and Finance.

Key Responsibilities

1. Revenue Assurance & Order-to-Cash
   • Own the complete finance lifecycle from customer contract execution to revenue realization.
   • Review commercial terms to ensure accurate billing and revenue recognition.
   • Ensure timely creation and maintenance of customer master (CIF).
   • Oversee generation of Proforma Invoices, Tax Invoices, Credit Notes and Debit Notes.
   • Ensure billing is in line with contractual terms and approved pricing.
   • Monitor recurring billing, milestone billing and implementation‑based billing.
   • Review customer reconciliations and ensure timely resolution of billing disputes.
   • Monitor collections, customer ageing and DSO.
   • Identify and eliminate revenue leakage across the Order‑to‑Cash process.
2. Revenue Accounting
   • Review Deferred Revenue and Unbilled Revenue schedules.
   • Support revenue recognition in accordance with Ind AS 115.
   • Review month‑end revenue reconciliations.
   • Support statutory and internal audits related to revenue.
3. Process Governance & Controls
   • Design and strengthen controls across the revenue cycle.
   • Ensure compliance with internal approval matrices and finance policies.
   • Own SOPs related to revenue assurance.
   • Identify process gaps and implement improvements.
   • Drive automation initiatives in billing and revenue processes.
4. Team Management
   • Lead and mentor the Revenue Assurance team.
   • Allocate work and monitor team productivity.
   • Ensure adherence to defined SLAs.
   • Build a culture of accuracy, ownership and continuous improvement.
5. Cross‑functional Collaboration
   • Partner with Sales for contract and pricing validation.

Who we're looking for

1. Chartered Accountant (CA) with 6–8 years of relevant post‑qualification experience, preferably in a product/SaaS‑based organization.
2. Strong experience in managing the end‑to‑end Order‑to‑Cash (O2C) cycle, including billing, collections, revenue assurance, and revenue accounting.
3. Proven experience in leading and mentoring teams, with the ability to drive performance and operational excellence.
4. Excellent stakeholder management skills, with experience collaborating across Sales, Customer Success, Legal, Product, and Finance teams.
5. Experience in identifying revenue leakage, strengthening financial controls, and driving process improvements and automation initiatives.
6. Strong analytical, problem‑solving, and reconciliation skills with high attention to detail.