Retail Store Executive

FindingRoots; Hyderabad; On-site; INR 390,600 - 446,400; Full time

Job summary

A leading electronic retail company in Hyderabad seeks a Sales Associate to deliver exceptional customer experiences and drive in-store sales. The ideal candidate should have 1-4 years of experience in retail and be proficient in English. Responsibilities include engaging customers, demonstrating products, achieving sales targets, and coordinating store operations. Candidates with a pleasant personality and knowledge of IT products are encouraged to apply.

Qualifications

• 1-4 years of experience in electronics or gadget retail sales.
• Good spoken English and local language proficiency.
• Basic understanding of IT hardware and peripherals.
• Pleasant personality and tech-savvy approach.

Responsibilities

• Drive in-store sales by delivering exceptional customer experience.
• Engage walk-in customers positively and exhibit products.
• Achieve monthly sales targets and maintain conversion ratios.
• Coordinate stock availability with the inventory team.

Skills

Strong sales and negotiation skills

Clear verbal communication and active listening

Ability to simplify technical specifications

Basic technical troubleshooting skills

Education

Any Graduate or Diploma holder

Job description

Salary Range: ₹35,000 – ₹40,000 per month

Role Purpose

To drive in-store sales by delivering exceptional customer experience, explaining technical products clearly, building trust, and converting walk-in customers into loyal buyers while achieving monthly revenue targets.

Key Responsibilities

• Greet and engage walk-in customers with a positive and energetic approach.
• Understand customer requirements through need-based questioning.
• Demonstrate products (laptops, gaming accessories, peripherals, gadgets) effectively.
• Upsell and cross-sell complementary products.
• Close sales confidently and handle objections professionally.
• Achieve monthly sales targets and maintain strong conversion ratios.

Product Knowledge & Demonstration

• Maintain in-depth knowledge of laptop specifications (RAM, SSD/HDD, processors, GPUs).
• Understand gaming equipment (consoles, controllers, gaming chairs, GPUs).
• Knowledge of accessories (keyboards, mouse, routers, printers, storage devices, cables).
• Explain features in simple, customer-friendly language.
• Stay updated on new launches, trends, and competitive offerings.

Customer Experience & Relationship

• Maintain a welcoming and smiling attitude at all times.
• Handle customer queries and complaints calmly and professionally.
• Build repeat customer relationships and generate referrals.
• Ensure proper coordination for after-sales support.

Store Operations

• Maintain visual merchandising standards and store cleanliness.
• Coordinate stock availability with inventory team.
• Ensure billing accuracy and basic POS operations.

Competency Requirements

• A. Skills
  • Strong sales and negotiation skills.
  • Clear verbal communication and active listening.
  • Ability to simplify technical specifications.
  • Basic technical troubleshooting skills.
• B. Knowledge
  • Understanding of laptop brands and configurations.
  • Knowledge of gaming systems and accessories.
  • Awareness of market trends and competitor pricing.
  • Basic sales funnel and conversion understanding.
  • Familiarity with billing and POS systems.
• C. Behavioral Attributes
  • Achievement-oriented and target-driven.
  • Energetic, enthusiastic, and confident.
  • Friendly, approachable, and customer-focused.
  • Presentable appearance with positive body language.

Key Performance Indicators (KPIs)

• Monthly sales target achievement.
• Walk-in to sales conversion ratio.
• Repeat customer rate.

Ideal Candidate Profile

• 1–4 years of experience in electronics or gadget retail sales.
• Any Graduate or Diploma holder.
• Good spoken English and local language proficiency.
• Basic understanding of IT hardware and peripherals.
• Pleasant personality and tech-savvy approach.

Application

If you are interested then kindly share your resume at [e-mail] and directly apply on LinkedIn