Retail Sales Manager

Wonder Cement; Madhya Pradesh; On-site; INR 500,000 - 800,000; Full time

Job summary

Ninety Degree Stone, backed by Wonder Cement and RK Marble Group, seeks a Retail Sales Manager to lead showroom sales at Kishangarh, driving premium brand experiences for walk-ins, dealers, and trade buyers.

The role requires 1+ years in retail sales management, with a preference for MBA. You will coordinate with CRM and sales teams to ensure top-tier customer service and revenue growth in a luxury materials environment.

Qualifications

• Proven ability to drive retail sales targets and revenue growth.
• Experience in showroom management and handling walk-ins.
• Proficiency in MS Office, CRM, and AI tools.
• Strong interpersonal and team management skills.

Responsibilities

• Drive retail sales targets and revenue growth for Kishangarh location.
• Manage day-to-day showroom operations and stock coordination.
• Engage and convert walk-in customers, dealers, and trade buyers.
• Coordinate with production teams on stock and fulfillment.
• Maintain premium showroom presentation and brand standards.
• Track footfall, conversion rates, and market activity.

Skills

Strong sales

Retail/showroom sales

Target-oriented

Interpersonal skills

Team handling

Stone/building materials knowledge

Education

Bachelor's degree; MBA preferred

Tools

MS Office

CRM & AI tools

Job description

Retail Sales Manager
Job Description

Retail Sales Manager Ninety Degree Stone
Department: Sales
Location: Kishangarh, Rajasthan
Reporting To: Head, Sales
Experience: 1+ Years
Employment Type: Full-time

Job Summary

Ninety Degree Stone (NDS) is a luxury natural stone and material innovation company, backed by the RK Marble Group and Wonder Cement. Known for rare capabilities such as 6mm ultra-thin stone and backlit solutions, NDS creates premium surfaces for UHNI residences, architects, designers, and luxury developers not as a stone trader, but as a design-led material innovator.

We are looking for a result-driven Retail Sales Manager to lead showroom and retail sales operations at our Kishangarh facility one of India's largest natural stone hubs converting walk-in customers, dealers, and trade buyers while upholding NDS's premium brand experience.

Key Responsibilities

• Drive retail sales targets and revenue growth for the location.
  

• Manage day-to-day retail/showroom sales operations at the Kishangarth facility.

• Engage and convert walk-in customers, dealers, contractors, and trade buyers visiting the Kishangarh hub.

• Build and manage relationships with local dealers and trade partners in the Kishangarh market.

• Build and manage relationships with architects, interior designers, and luxury developers sourcing from the Kishangarh facility.

• Guide customers on product selection across granite, marble, quartzite, and NDS's signature finishes.

• Supervise and mentor the CRM Executive and showroom/retail sales staff.

• Oversee CRM data quality and sales reporting through the CRM Executive; support sales-process standardization.

• Coordinate with production/processing teams on stock availability and order fulfillment.

• Maintain showroom merchandising and presentation in line with NDS's premium brand positioning.

• Track walk-in footfall, conversion rates, and competitor activity in the local market.

• Outbound new business development identifying and pursuing opportunities beyond walk-in and existing trade relationships.

• Ensure customer satisfaction and premium service standards.

Required Skills

• Strong sales and negotiation skills.

• Retail or showroom sales management experience.

• Target-oriented mindset.

• Proficiency in MS Office, CRM & AI tools.

• Strong interpersonal and team-handling skills.

• Working knowledge of natural stone/premium building materials preferred.

Qualifications

• Bachelor's degree; MBA preferred. Retail or B2B sales experience in stone, building materials, or interiors preferred.

KPIs

• Retail Sales Achieved, Footfall Conversion Ratio, Customer Satisfaction Score.

Salary & Benefits: As per company policy with performance incentives.