Retail Sales Associate

Lenskart; Vasai-Virar; In loco; INR 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Lenskart in Vasai-Virar, Maharashtra, is seeking a retail associate to greet walk-in customers, guide them toward eye care services, and promote the free eye check-up. You will handle stock takes, maintain sales floor standards, and ensure smooth POS transactions.

The role emphasizes product recommendations, understanding customer needs, achieving sales targets, and upholding SOPs. Training in Delhi for 40 days with full salary is provided.

Competenze

• Walk-in customers greeted and guided toward eye-care services.
• Stock takes and floor standards maintained for optimal shopping experience.
• Understanding POS system to ensure smooth transactions.

Mansioni

• Provide product recommendations based on customer preferences and needs.
• Aim to achieve sales targets and ensure SOP adherence.
• Coordinate post-sale activities including product pickup and stock maintenance.

Conoscenze

Customer service

Sales targets

POS system

Stock management

Product recommendations

Store maintenance

SOP adherence

Upselling

Formazione

Undergraduate

Descrizione del lavoro

Your profile looks a good fit for the role. If you are willing to be a part of India's most loved eyewear brand Lenskart. The you can connect with me.

• Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up
• Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers
• Understanding the POS system to ensure that the transactions are processed effectively
• Being dedicated to customer satisfaction and resolving any concerns that the customer has Product recommendation
• Presenting the customer with an optimal selection of products based on customer preferences Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions
• Achieving sales Vs. Plan & SOP adherence Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse.
• In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage. Store upkeep & maintenance
• Maintaining the store as per Lenskart standards, cleaning the frames and other equipment regularly, and ensuring there is no deviation as per the SOP
• Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

Preferred candidate profile

Qualification : Under Graduates

Must be from the Retail background or any

Must be ready to go to Delhi for 40 days of official training. (Full Salary will be provided during training).