Retail Sales Associate

Lenskart; Rudrapur; On-site; INR 250,000 - 450,000; Full time

Job summary

Lenskart in India is seeking a customer-service oriented associate to join our front-line team in Uttarakhand. You will engage customers, build rapport, listen actively, and understand unstated needs to offer fitting eyewear solutions.

You should communicate clearly, adapt to changing situations, take proactive ownership of tasks, and multitask to prioritize duties while delivering excellent service and lasting customer satisfaction.

Qualifications

• Minimum qualification: 12th pass; Graduates preferred
• Ability to build rapport and trusting relationships
• Ability to understand unstated needs of the customer and offer solutions
• Clear articulation and active listening skills
• Ability to adapt to changing environment and openness to learn
• Proactive task ownership, result-orientation, and customer-orientation
• Ability to multitask and organize activities based on priority

Skills

Rapport building

Active listening

Clear articulation

Adaptability

Multitasking

Customer orientation

Education

12th pass

Graduates preferred

Job description

Personal attributes & competencies

Minimum qualification: 12th pass; Graduates preferred

Ability to build rapport and trusting relationships

Ability to understand unstated needs of the customer and offer solutions

Clear articulation and active listening skills

Ability to adapt to changing environment and openness to learn

Proactive task ownership, result-orientation, and customer-orientation

Ability to multitask and organize activities based on priority