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Lenskart is seeking a customer care associate in Jalpaiguri, West Bengal. The role focuses on building rapport, active listening, and understanding customers' unstated needs to offer practical solutions.
You should be able to articulate clearly, adapt to a changing environment, take ownership of tasks, stay results-oriented, and multitask with strong prioritization. Minimum qualification: 12th pass; graduates preferred.
Personal attributes & competencies
Minimum qualification: 12th pass; Graduates preferred
Ability to build rapport and trusting relationships
Ability to understand unstated needs of the customer and offer solutions
Clear articulation and active listening skills
Ability to adapt to changing environment and openness to learn
Proactive task ownership, result-orientation, and customer-orientation
Ability to multitask and organize activities based on priority.