Retail Sales Associate

Laila Faisal Studio; New Delhi; On-site; INR 201,000 - 312,000; Full time

Job summary

Laila Faisal Studio in Delhi is seeking a Sales Associate to deliver a personalised in-store experience. You will help customers with product selection, styling advice, and purchases while upholding the brand’s aesthetic.

The role requires strong communication, a customer‑focused mindset, and a willingness to learn about fabrics, fits, and collections. This is a full-time, in-office position with opportunities to grow within the studio.

Qualifications

• Customer service orientation and experience in retail settings.
• Strong communication and interpersonal skills.
• Willingness to learn about fabrics, fits, and collections.

Responsibilities

• Welcome customers and assist with product selection and purchases.
• Provide styling recommendations and fashion advice.
• Build relationships to contribute to achieving store targets.
• Maintain product knowledge across fabrics, fits, and designs.
• Support inventory checks, stock replenishment and availability.
• Ensure store displays reflect the brand’s aesthetic.
• Assist with billing and customer follow-ups.

Skills

Customer service

Fashion retail

Communication

Styling advice

Job description

Company DescriptionAt Laila Faisal Studio, we believe that a great shopping experience goes beyond finding the right outfit. It’s about understanding individual preferences, offering thoughtful styling advice, and helping every customer find something that feels right for them.

We’re looking for a Sales Associate who is passionate about fashion, enjoys interacting with people, and understands the importance of delivering a personalised in-store experience.

What You’ll Be Responsible For

Company DescriptionAt Laila Faisal Studio, we believe that a great shopping experience goes beyond finding the right outfit. It’s about understanding individual preferences, offering thoughtful styling advice, and helping every customer find something that feels right for them.

We’re looking for a Sales Associate who is passionate about fashion, enjoys interacting with people, and understands the importance of delivering a personalised in-store experience.

What You’ll Be Responsible For

• Customer Experience: Welcome customers, understand their requirements, and assist them with product selection, styling recommendations, and purchases.
• Sales & Relationship Building: Build meaningful relationships with customers, understand their preferences, and contribute to achieving store sales targets.
• Styling & Product Knowledge: Develop a strong understanding of the studio’s collections, fabrics, fits, and designs to provide relevant recommendations.
• Visual Merchandising: Maintain the store’s overall presentation, ensuring products are displayed attractively and the space reflects the brand’s aesthetic.
• Inventory Management: Assist with stock checks, inventory organisation, replenishment, and maintaining accurate product availability.
• Store Operations: Support day-to-day store activities, including billing, customer follow-ups, and ensuring smooth retail operations.
• Brand Representation: Represent Laila Faisal Studio with professionalism, attention to detail, and a customer-first approach.

What We’re Looking For

• A genuine interest in fashion, styling, and retail.
• Strong communication and interpersonal skills.
• A customer-oriented mindset with the ability to understand and respond to individual needs.
• A proactive attitude, attention to detail, and willingness to learn.
• The ability to work collaboratively while taking ownership of responsibilities.
• Prior experience in fashion retail or customer-facing sales would be an added advantage.

Job Details

• Position: Sales Associate
• Location: Delhi
• Employment Type: Full-time
• Work Arrangement: In-office