Retail Associate - Nike (COCO), Dahisar (Mumbai)

Nike; Mumbai; On-site; INR 167,000 - 290,000; Full time

Job summary

Nike Direct Athlete in Dahisar, Mumbai is seeking enthusiastic individuals to join our Nike company-owned stores. You will deliver world-class service across front-of-house, stockroom, and service roles, and learn the fundamentals of all store Athlete positions.

As a Nike Direct Athlete you will build positive relationships with customers and teammates, handle stock, operate the register when needed, assist with visual displays, and support store events. Relocation package is not provided.

Qualifications

• Must have completed a secondary school qualification.
• Able to perform basic math functions, including addition, subtraction, multiplication, and division.
• Able to effectively communicate in verbal and written English.
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time.
• One or more years of customer service and/or retail experience preferred.

Responsibilities

• Provide world-class service to consumers following Nike service principles (Know, Equip, Engage, Inspire).
• Assist with daily retail operations to ensure premium service and smooth store functioning.
• Maintain knowledge of store departments and operate cash register for regular transactions.
• Stock the floor, perform shipping/receiving duties, and build visual displays when necessary.
• Attend and support store events and be an active member of the store community.

Skills

Basic math

English comms

Teamwork

Customer service

Retail experience

Education

Secondary school qualification

Job description

WHO ARE WE LOOKING FOR?

Work Hard. Play Hard.

You're a natural leader, a motivator and always up for a challenge. Nike is looking for the next Athlete (Retail Associate) to join our new team in Dahisar, Mumbai for our Nike company-owned stores. Positions open include VM Specialists, back-of-house (stock) and front-of-house associates.

Are you ready?

As a Nike Direct Athlete, you provide world-class service to the consumer using the four service principles:

KNOW: Build an authentic connection with consumers by getting to know them to guide their journey.

EQUIP: Credible Athletes equip consumers through product and service knowledge and expertise.

ENGAGE: Connect with consumers by inviting them to engage with Nike.

INSPIRE: Inspire by creating an emotional connection to the brand between the consumer and Nike.

WHAT WILL YOU WORK ON?

As a Nike Direct Athlete, you are passionate about Nike products and services. You will demonstrate enthusiasm and eagerness to learn the fundamentals of all store Athlete roles, including but not limited to Service, Visual Presentation, and Stockroom. You will deliver the best possible service and attention to all consumers. Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning. You will develop positive relationships with consumers and teammates and be an active member of the store community by attending and supporting store events. You will model reliability and flexibility by being able to work varied hours and days to meet the needs of the business. You will maintain knowledge of various store departments and be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.

WHAT YOU BRING

• Must have completed a secondary school qualification
• Able to perform basic math functions, including addition, subtraction, multiplication, and division
• Able to effectively communicate in verbal and written English
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• One or more years of customer service and/or retail experience preferred

*Please note that relocation package is not provided.

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.